mycar Tyre & Auto - Bethania Reviews 

338
TrustScore 5 out of 5

4.9

13 Glasson Drive, 4205 Bethania, Queensland, AU


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Rated 5 out of 5 stars

Ease of booking service (On Line) On time with pickup. Thorough service of my vehicle and reports of any potential problems . Polite and knowledgeable manager Competative (with Fly Buys an added... See more

Rated 5 out of 5 stars

Great help with my car, old car but a good car..Always explaining what's needed, excellent attitude, always a pleasure to talk with Chris, also I can use After pay which allows me 8 weeks to pay my bi... See more

Rated 5 out of 5 stars

A very busy Saturday morning but the Manager, Chris (I think) squeezed me in to have a tyre puncture repaired. He said it was common these days with all the tech screws etc bouncing around in Tradi... See more

Rated 5 out of 5 stars

Great customer service. I hadn't booked. I just dropped in on the way to work, I had a tyre with a piece of steel in it. Chris welcomed me in. Within 2 hours I got a text message that it was done. How... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bethania

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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4.9

All reviews

(338)

35,678 reviews in the last 12 months

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Rated 3 out of 5 stars

Usually I am pretty happy go lucky when…

Usually I am pretty happy go lucky when it comes to getting my car serviced. The location is convenient and the team is always friendly.
However, I have to say that this time was a little disappointing. When I booked my service over the phone, I mentioned that it was a 10,000km service for LeasePlan, but it seems that detail wasn’t written down. On the day, I didn’t think to mention it again, assuming everything was noted correctly.
When I handed over my keys and signed for the cost, this was apparently when I was supposed to mention it. I was then made to feel like the mix-up was my fault, which ended up delaying the collection of my car.
The staff were still polite and helpful, but I think taking clearer notes during the booking process would help avoid this kind of situation in the future.

November 4, 2025
mycar Tyre & Auto - Bethania logo

Reply from mycar Tyre & Auto - Bethania

Hi Michael, 

Thank you kindly for your review and recommendations. We are sorry to hear that your experience fell short today.

We have passed on the feedback for coaching and training to avoid future occurrences.

We sincerely apologise for the inconvenience this caused. 

Kind regards,
mycar Team

Rated 5 out of 5 stars

Great experience at MYCAR Bethania

Great experience at MYCAR Bethania. Matched the best price and gave honest advice. Quick turn around, great communication. Flybys points and Amex accepted which is advantage.

October 29, 2025
Rated 5 out of 5 stars

Chris and the Team..

Chris and the Team... were Wonderful and Very Supportive. They had taken great care in handling my Vehicle from a bad incident, which resulted in a lot of paperwork and preparation for Repairs to be approved.
Chris and Team worked well in maintaining good communication and advice.
I'm Thankful for all their assistance and understanding.

October 23, 2025
Rated 5 out of 5 stars

Old Fashion Service with a smile

Yes, ABSOLUTELY GREAT SERVICE. I was supposed to write this review some time ago but forgot. Apologies to the Bethania My Car staff - I dropped off some trailer tires and rims - all the valves were perished, so I requested for new ones to be put in, dropped them off in the morning and retrieved them in the afternoon after work, the staff not only assisted by lifting them into my Ute but didn't charge me for the job. Wow, don't see this service anymore. Of course, I've had my Ute serviced here before with excellent results, and this is why I'll continue to support the Team @ My Car Bethania. Cheers Mark

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch - My Car Bethania Wld

First class service even though mix up with dates booked - they took great care of my van and a noticeable difference when driving it home - well priced with clear explanations of work carried out - recommendations for things to monitor as well - very friendly professional team - ain’t broke don’t fix it guys 👌

October 21, 2025
Rated 5 out of 5 stars

Great job

Great job, and very efficient. They know commodores. I will be going again.

September 26, 2025
Rated 5 out of 5 stars

Easy to book online

Easy to book online. Very accommodating when I dropped off my car. I like having the option of Afterpay.

September 22, 2025
Rated 5 out of 5 stars

Chris fitted my car in for service as…

Chris fitted my car in for service as orange engine light was on, even though they were very busy.
Apprentice checked it out first to ensure safe to drive.
Quick and efficient service. Ready same afternoon

September 18, 2025
Rated 5 out of 5 stars

Fantastic

Fantastic, highly recommend!!!
Great support with information, quick response.

August 23, 2025

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