mycar Tyre & Auto - Blackburn Reviews 

256
TrustScore 4.5 out of 5

4.7

Shell Coles Express Service Station, Corner of Middleborough Road and Springfield Road, 3130 Blackburn North, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Lachie and his staff were very helpful when we arrived with screw in front tyre of our tow vehicle heading to Mildura. Lachie got the staff to rearrange the other cars waiting for service so we could... See more

Rated 5 out of 5 stars

My recent experience has been fantastic. The team were very helpful during my regular service and offered great advice with selection of tyres for my Prado. Overall the work was very thorough and cust... See more

Rated 4 out of 5 stars

I tried to book online and really thought I had a booking, but when I arrived they said it wasn't on their system. I have been a customer there for many, many years. I didn't see anything that said... See more

Rated 5 out of 5 stars

A big round of thanks to Lachie, Hamish & Josh at mycar Blackburn. My Kia has just come out of 7 Year warranty and I couldn't wait to take it to mycar. The team gave me the expert advice and competiti... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Blackburn

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Middleborough Road and Springfield Road, 3130, Blackburn North, VIC, Australia

  • (03) 8585 7124

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.7

All reviews

(256)

32,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Urgent Tyre Required

Came unannounced, 3 days b4 xmas needing a new tyre - delivered, notified me, fitted and for half the price of what the dealer wanted
exceptional guys - always my first stop for tyres

December 20, 2022
Rated 5 out of 5 stars

Trustworthy mechanics!

These guys are great! I have had a few issues come up with my car lately and they have been so patient and helpful and have gone out of their way to make sure I’m not spending money where I don’t need to which is a rare find these days and instils a lot of trust in them

October 9, 2022
Rated 5 out of 5 stars

Tyre puncture

Aaron and his team have helped our car on numerous occasions with tyre puncture and very quick to put the spare on to at least get car back on the road. Subsequently bought set of new tyres from these guys to support local business. Always courteous and very patient in explaining the situation with their honest feedback, which I rate highly for customer experience.

October 17, 2022
Rated 1 out of 5 stars

Orgnianal consolation was very rude

Orgnianal consolation was very rude, placed blame on me as the customer for asking questions. Frequently expressed that he didnt know the history of previous repair jobs done at the same location a year prior.

Car needed a new engine. Took nearly a full month to complete the job with not a single update - left in limbo until finally a text with an invoice saying the job had been completed.

Disappointing given amount of money spent at same place. Not the same since Zach left.

October 20, 2022
mycar Tyre & Auto - Blackburn logo

Reply from mycar Tyre & Auto - Blackburn

Hi Delwyn,
We are sorry to hear of your negative experience instore, but appreciate you taking the time to leave feedback. We have passed this onto our team for coaching and training opportunities.
mycar Care Team

Rated 5 out of 5 stars

Ben, Tom and Chris - outstanding!

Ben, Tom and Chris looked after me this morning. Incredible customer service with professional care and advice. Quick, efficient and I'm back on the road again, stress-free. Thanks gentlemen. You've won my business for a long time to come.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Punctured tires

Recently punctured my tires and took the car down for repairs. They were quick and active to fix the issue with fantastic service. I was back on the road within a day. Great service and easy communication.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

Electrical fault/battery issue not fixed

Electrical fault reported - not properly checked - recurred the next road trip (3 days later). Battery not checked - car would not start at all 6 days later! Car towed to my GOOD mechanic. Don’t trust mycar!

September 12, 2022

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