Lachie and his staff were very helpful when we arrived with screw in front tyre of our tow vehicle heading to Mildura. Lachie got the staff to rearrange the other cars waiting for service so we could... See more
Location
Switch locationShell Coles Express Service Station, Corner of Middleborough Road and Springfield Road, 3130 Blackburn North, VIC, AU
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See what reviewers are saying
My recent experience has been fantastic. The team were very helpful during my regular service and offered great advice with selection of tyres for my Prado. Overall the work was very thorough and cust... See more
I tried to book online and really thought I had a booking, but when I arrived they said it wasn't on their system. I have been a customer there for many, many years. I didn't see anything that said... See more
A big round of thanks to Lachie, Hamish & Josh at mycar Blackburn. My Kia has just come out of 7 Year warranty and I couldn't wait to take it to mycar. The team gave me the expert advice and competiti... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Blackburn
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Middleborough Road and Springfield Road, 3130, Blackburn North, VIC, Australia
- (03) 8585 7124
4.7
Excellent
256 reviews
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Open for suggestions and discussion
Open for suggestions and discussion. Pretty good so far.
May 7, 2025
Professional and went the extra mile to…
Professional and went the extra mile to get me back on the road.
April 29, 2025
Excellent customer service
Excellent customer service. Some great advise on car. Peter especially was amazing. Keep up the good work. I trust my car in good hands.
May 6, 2025
Happy
They did what they said they would do and had it done when they said they would have it done by.
May 1, 2025
Amazing experience
Amazing experience, efficient, quick and thorough. Could not highly recommended enough.
May 1, 2025
Peter was really helpful
Peter was really helpful and knowledgeable about what best suited my car and circumstances. On the day, the team were great and new tyres look great.
April 30, 2025
Peter and the team are exceptional at…
Peter and the team are exceptional at what they do and provide a great service!
April 14, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I booked in last week Friday 11 April…
I booked in last week Friday 11 April and nothing was done on my car. The team said it was a computer glitch. Somebody forgot to record my details. You would think that they would be really sorry for wasting my whole day! No would you like to book in next week? Well today I tried to book in 14 April by phone. Our systems are still down. I will call you back. Still haven't received a call. Unless they make some amends I would strongly encourage people not to use them. Management has changed hands and it is no longer a friendly place. Extremely disappointed.
April 14, 2025
Unprompted review
Reply from mycar Tyre & Auto - Blackburn
Hi Lachlan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great, genuine, trustworthy
Great, genuine, trustworthy service.
Will be back and will highly recommend.
April 12, 2025
I have been getting my car serviced…
I have been getting my car serviced there for 10 years. I would recommend them to any of my friends who live locally. Aaron and Peter were very patient with my questions
April 11, 2025
Very polite
Very polite , kept me updated on work needed, friendly smiles, just really nice experience.
April 10, 2025
Great leadership and understanding of…
Great leadership and understanding of customer needs.
A. Not a problem approach. Refreshing in our current environment.
Service delivery with care.
April 1, 2025
Drives nicely BUT damaged
Car drives nicely after service at Blackburn workshop, BUT cabin smells like the inside of an oil drum, AND there's a deep, sharp screwdriver scratch in the driver door. Told to come back later and talk about it. Not happy.
April 4, 2025
Unprompted review
Reply from mycar Tyre & Auto - Blackburn
Hi Neilsky,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Peter and one of the mechanics provide…
Peter and one of the mechanics provide good customer service. Unfortunately, one Asian guy and another staff member asked for extra money to change the tyre. Really disappointed with Blackburn Service Station.
April 1, 2025
Reply from mycar Tyre & Auto - Blackburn
Hi Sashaa,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Peter efficiently explained about the…
Peter efficiently explained about the work that was going to be done on my car- replace tail shaft and its role.
The car was able to be repaired whilst I was at work.
Great service and courteous staff.
April 1, 2025
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