mycar Tyre & Auto - Box Hill Reviews 

562
TrustScore 5 out of 5

4.9

8-10 Cambridge Street, 3128 Box Hill, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

My family and I have now used their services four times, and we keep coming back because of their outstanding service. They genuinely care about their customers and always provide honest, suitable,a... See more

Rated 5 out of 5 stars

From the moment you walk into the Reception of Mycar Box Hill, you're greeted by the amazing Tina and incredible Kashing… there is no turning back. Hands down, this is THE best Mycar service centre.... See more

Rated 5 out of 5 stars

Just had my rear tyres replaced and wheel alignment at Mycar Box Hill. Tina in reception is very friendly and helpful. Very happy with the service as it can be difficult to choose where to get n... See more

Rated 5 out of 5 stars

I recently had my car serviced at mycar Tyre & Auto and couldn’t be happier with the experience. The team was professional, friendly, and took the time to clearly explain everything that needed to... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Box Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.9

Excellent

TrustScore 5 out of 5

562 reviews

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4.9

All reviews

(562)

32,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mycar service in Box Hill

We use Mycar service in Box Hill often, even when we lived 30 minute-drive away. We found the staff are friendly, patient all the time, always offer prompt communication and service.

March 25, 2026
Rated 5 out of 5 stars

The service process was so easy

The service process was so easy. Staff are professional and pleasant. They were transparent about what needed to be done. I felt in very safe and honest hands.

March 12, 2026
Rated 5 out of 5 stars

Box Hill Branch staffs are friendy and professional

The staffs at Box Hill Branch are very friendly and helpful.

Even I have bought my tires in wrong loading type, they are willing to help me change.

They are very professional and know exactlyt what they are doing.

I will highly recommended My Car Box Hill branch to my community and friends.

February 27, 2026
Rated 3 out of 5 stars

Scratch my car front bumper.

Scratch my car front bumper.

February 17, 2026
mycar Tyre & Auto - Box Hill logo

Reply from mycar Tyre & Auto - Box Hill

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Service

Explained what needed doing, rang to let me know. Friendly efficient service.

February 18, 2026
Rated 5 out of 5 stars

Won't go anywhere else now!

Nick and Tina provided outstanding service from start to finish. They were thorough, kind, and incredibly timely. They explained everything clearly, making the process easy to understand and stress-free. Their supportive approach and attention to detail gave me complete confidence in the work completed. Highly recommend their professional and friendly service. Won't go anywhere else now!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was beyond excellent

My experience was excellent. The staff were totally competent polite and explained exactly what the service was about and what was needed.
I’m very impressed and will go there again
I just wish I had a direct line phone number and didn’t go through the mindless and slow phone machine for connections all the time
Overall very good indeed

February 10, 2026

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