mycar Tyre & Auto - Brandon Park Reviews 307

TrustScore 4.5 out of 5

4.6

Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... See more

Rated 5 out of 5 stars

The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... See more

Rated 5 out of 5 stars

Ref: Brandon Park shop - Excellent customer service, promt and on time delivery of service required. Deluca has been on the phone with me every step of the way, guided & supported me through the proce... See more

Rated 5 out of 5 stars

I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Brandon Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australia

  • (03) 8585 7118

4.6

Excellent

TrustScore 4.5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good price for the tyres

Good price for the tyres. Had issues with one of the tyre pressure sensors after the new tyres were put on. Was told it will fix automatically after driving for a while - it didn't. Hat to go back to get it fixed.
Got wheel alignment done at the same time but they couldn't fix it properly - I had to ask for a refund as they didn't mention anything til I checked the report.

March 5, 2026
Rated 1 out of 5 stars

Deceptive and illegal

I had my four tyres replaced at Mycar in June 2025 and at that time I was informed that there was a one year warranty - if there was a puncture within 12 months - then I would have the tyre replaced for free. In February 2026, I had a puncture. I went back to the Randwick garage to get them to replace my punctured tyre. I have a BMW i4 M50 vehicle. When I came back to pick up the car, I saw that the tyre was incorrect. The tyre had been replaced with a standard tyre, which meant that this one tyre was not the same as the other three tyres. I told the mechanic that I was not happy and that it had to be replaced like for like. The mechanic said that there was no electric vehicle tyres the same as mine available in Australia, and he said - you should be happy you are getting it done for free. Not having the same tyres on the back axel means that I could get fined by the Police for non-compliant tyres. When I have asked other mechanic shops, they said the electric vehicle tyre I needed was readily available. So the Mycar mechanic lied to me. Having a different tyre is a safety issue and my insurance will now not cover me in the event of an accident. DO NOT go to Randwick Mycar - the mechanic is a liar and non-compliant.

February 18, 2026
mycar Tyre & Auto - Brandon Park logo

Reply from mycar Tyre & Auto - Brandon Park

Hi Yves​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The team at Brandon Park store…

The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and provided an awesome experience at their store. I'd highly recommend the team at Brandon park store to anyone looking for a professional and friendly service on their car servicing or repair needs.

February 6, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look