mycar Tyre & Auto - Broadbeach Reviews 

366
TrustScore 4.5 out of 5

4.6

Pacific Fair Shopping Centre, Enter off Melody Street, 4217 Broadbeach, QLD, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from the team at Mycar Broadbeach. They were friendly, professional, efficient, and took the time to explain everything clearly. The repair I needed was completed quickly, and I real... See more

Rated 4 out of 5 stars

Staff where great on Saturday needed a quick fix and was out in 10 min. Staff were very accommodating and helpful.

Rated 5 out of 5 stars

I always use Mycar Broadbeach to have my log book service, I work close by so I don't have to wait around, just drop the car, go to work and pick it up when I finish....so convenient. The staff are ve... See more

Rated 5 out of 5 stars

Fantastic experience at MyCar Broadbeach. I had a nail in my tyre and Callum took care of everything. Professional, knowledgeable, and went above and beyond to make sure my car was safe. Truly out... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Broadbeach

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Pacific Fair Shopping Centre, Enter off Melody Street, 4217, Broadbeach, QLD, Australia

  • (07) 3215 8305

4.6

Excellent

TrustScore 4.5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(366)

35,622 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience at MyCar…

Fantastic experience at MyCar Broadbeach. I had a nail in my tyre and Callum took care of everything.
Professional, knowledgeable, and went above and beyond to make sure my car was safe.

Truly outstanding service. I wouldn’t go anywhere else.

March 12, 2026
Unprompted review
Rated 2 out of 5 stars

First bad experience I’ve had in over…

First bad experience I’ve had in over 10 years of taking my car here, sorry to be writing this.
Had my usual service - all good, recommended a couple of extra things, all good so I booked this in.
After the service - car battery warning light came on, never had this before. At next booking had this looked at and somehow my battery ‘dropped a cell’ at the service. He said it was rare but does happen. $500 battery I paid for.
Service for the extra jobs - air pollen filter change. Day if this my aircon stopped working.
Phoned later in tge week to see if I could bring the car back for them to check everything was connected properly during the air pollen filter change. Advised they don’t deal with aircon issues and if need to take it elsewhere to be looked at. Wouldn’t agree to looking at the car again. Haven’t been able to afford the aircon check yet, will be a month or two. Will know the cause of the issue then.
Never had any issues before of 10+ years of service here until now where they have denied wrongdoing or responsibility.
Hugely disappointed.

February 14, 2026
Rated 5 out of 5 stars

Highly recommend this Broadbeach Mycar

Before we went to this Broadbeach one, we had been to another Mycar store, but the quote price was unbelievable high. We are so happy that we went to this Broadbeach one. The price is reasonable- nearly 1/3 of the price compared to the other store. Great communication. Job done very quickly and friendly staff. Very happy.

March 3, 2026
Rated 5 out of 5 stars

As a woman I’m always very worried…

As a woman I’m always very worried about going to a new mechanic, however the team at mycar broadbeach really took the time to make sure I understood everything and felt like I had been looked after well.

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

I've use you guys a few times now

I've use you guys a few times now
But was disappointed o my last visit. Asked for a small job to be done when I was getting a service. Too disconnect my battery. But this was not done
I've spent alot of money over the years on my car and my daughter's car. Also when I went to check if my car was ready. Was told it was but the mechanic was on lunch break
Would have been nice if he called me before going on lunch. Sorry but I won't be using my car any more

February 21, 2026
Rated 3 out of 5 stars

You continue to get my details wrong on…

You continue to get my details wrong on the invoice
Correct address is :
Gerry Naughton
16 Meredith Drive
Broadbeach Waters Qld 4218

February 24, 2026
mycar Tyre & Auto - Broadbeach logo

Reply from mycar Tyre & Auto - Broadbeach

Hi Gerry​,

Thank you for reaching out.

We recommend contacting our customer care team on 1800 065 010 or careteam@mycar.com.au (mailto:careteam@mycar.com.au) and they will be happy to assist.

Kind regards 

mycar Team

Rated 5 out of 5 stars

MyCar Pacific Fair...the best service on the Gold Coast by far

The service offered by the staff at this location is exceptional. Their advice allows me to make informed decisions regarding the upkeep of my vehicle. Service times are prompt and communication is also exceptional. Pricing of the services is affordable and the quality of the work performed is of a high standard.
Thank you Guys!

February 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look