mycar Tyre & Auto - Broadway Reviews 

646
TrustScore 4.5 out of 5

4.6

Broadway Shopping Centre, Enter off Francis Street, 2007 Glebe, NSW, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Julian has been so helpful with my car service experience right from the start of booking to delivering the car after service. I have been taken my vehicle to this place for service for the past few... See more

Rated 5 out of 5 stars

Customer service was truly excellent - very helpful and very pleasant. Car service was well done, without a huge wait. I filled in time by seeing a film at Hoyts cinema upstairs and a doing a bit... See more

Rated 5 out of 5 stars

I was well looked after by Julien and Marco at mycar Broadway. They promptly fitted me in that day and made sure my car was safe, sound and good to go - immediately before a long journey home fol... See more

Rated 5 out of 5 stars

I had 2 headlights out & a long distance drive ahead. Marco immediately booked replacement and whilst attending his service tech found an alternator belt problem so they squeezed fixing into an alread... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Broadway

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Broadway Shopping Centre, Enter off Francis Street, 2007, Glebe, NSW, Australia

  • (02) 9212 8922

4.6

Excellent

TrustScore 4.5 out of 5

646 reviews

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4.6

All reviews

(646)

35,730 reviews in the last 12 months

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Rated 1 out of 5 stars

Broke my car and tried to charge me for it

I brought my car in for an annual service and 2 new tyres.
The car was running perfectly when I dropped it off.
I received a phone call that this garage had broken the sump plug on my engine when removing it and it was going to cost me $480 to fix the sump plug.

They said if I didn’t want to pay for this work to be done I would need to arrange the collection of my car by recovery truck as it was no longer drivable.

After stressing out and seeking advice from fair trade NSW I rang back and politely asked MyCar to fix the car at no additional cost as they caused the issue and relayed that this was fair trade NSW advice.

In the end they did replace my sump plug, service the car and replace the 2 new tyres for me, but I was told they never want me to return with my car again.

I would not recommend this garage, they tried to squeeze me for an extra $480 and were rude - the whole experience was stressful.

October 24, 2025
mycar Tyre & Auto - Broadway logo

Reply from mycar Tyre & Auto - Broadway

Hi Barry​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

My car Broadway NSW

The service was good but especially the attention to customer service call my attention
I'm praying that when I book for my car's complete service this will improve even better.
Thank you.

October 16, 2025
Rated 5 out of 5 stars

Great Service

Took my car for an annual service, was recommended to get all sorts of filters, flushes etc. Of course you are sceptical but when I pick it up, it's like a different car. It's a regular event with these guys, and they also give you a choice with issues that aren't critical. Great mechanics, very trustworthy.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Had all four tyres replaced on my BMW…

Had all four tyres replaced on my BMW at this Broadway tyre shop and was blown away by the service. The team was friendly, knowledgeable and not pushy. They matched a competitor's price and offered a 12-month guarantee. Great job, thanks again. 5/5 stars.

October 16, 2025
Rated 5 out of 5 stars

Honest old fashioned service

Vehicle Service

Completed the service on time and at agreed cost, kept me updated of any issues found prior to replacing or commencing work.
Value for money- well done Broadway Team !!

September 26, 2025
Rated 5 out of 5 stars

The team at mycar at Broadway fixed my…

The team at mycar at Broadway fixed my second puncture of the week ! My tyres were under warranty and they fixed in promptly and got me back to work! Thank you Marco and all your exceptional team who provide service with a smile !

October 3, 2025
Rated 5 out of 5 stars

Thank you

Julienne was super helpful (I hope I spell your name correct) over the Saturday helped me with my flat tyre. He was honest and spot on. He made my experience easy and a relief. Super efficient and professional.

September 27, 2025
Unprompted review

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