The whole experience of having my car serviced was easy from booking in, dropping the car off and picking up after the service was completed. Price was quoted prior to service so was prepared for cos... See more
Location
Switch locationGrand Plaza Shopping Centre Enter off Private Road, 4118 Browns Plains, QLD, AU
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See what reviewers are saying
The customer service team and vehicle service team are knowledgeable and helpful when it comes to your vehicle. MyCar tyre and Auto at Browns Plains Qld do quality work and work with you to get your v... See more
First time using Mycar to service my car. Seems well organised. Did mention my front tyres will need replacement shortly. Did not discuss anything else about my car. Customer service could improve reg... See more
I have been getting all my services & repairs for a few years now through mycar browns plains & do not trust anyone else with my car. They are always reliable, efficient & affordable. They always take... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Browns Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Grand Plaza Shopping Centre Enter off Private Road, 4118, Browns Plains, QLD, Australia
- (07) 3215 8306
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Service staff always helpful
Service staff always helpful, highly recommend My Car Browns Plains
Mycar identified the fault which was…
Mycar identified the fault which was intermittent and rectified with no ongoing issues. I have always found the staff friendly, helpful and happy to try to understand the issues. Cost of service and parts have also fitted into expectation.
Staff were friendly and attentive and…
Staff were friendly and attentive and work was completed efficiently
I have been getting all my services &…
I have been getting all my services & repairs for a few years now through mycar browns plains & do not trust anyone else with my car. They are always reliable, efficient & affordable. They always take the time to explain everything to me so that I can understand. All the staff are super friendly.
excellent customer service & cost
Cannot fault My Car Browns Plains one…
Cannot fault My Car Browns Plains one bit. Very good communication and service by all staff. Thank you!
If I had one small gripe a sofa in the office for us customers would be much better than two uncomfortable chairs especially for the older clientele. ☺️
Cheers!
outstanding fast service again
Good and though job well priced great…
Good and thorough job well priced great work MY CAR thank you
Took 2 hours for a puncture repair
Love the efficiency
Love the efficiency, care and update of what needs to be worked on as well as the roadside assist
First time using Mycar to service my…
First time using Mycar to service my car. Seems well organised. Did mention my front tyres will need replacement shortly. Did not discuss anything else about my car. Customer service could improve regarding this aspect. Car was not detailed which could have improved my rating
Very polite to talk to and do a good job
Prompt inexpensive friendly service…
Prompt inexpensive friendly service from the team at Browns Plains Qld. My family have been taking our vehicles there for years!
my vehicle recently run out of warranty
my vehicle recently run out of its warranty being 5 years old, so instead of taking it to Mercedes I decided to give mycar a go. The service was ok for the money it's nothing I could have done myself, but I wanted the receipt to prove it was done correctly as per the manufacture recommendations, what didn't impress me was when I went to pick the vehicle up the service light on the dash was still indicating being due for a service, so I asked them to reset it, after about 20mins I was told that there computer was not able to reset this at that point and I should contact Mercedes to clear the service light. this was the only reason I took the car to mycar in the first place as it was local and connivant service that offer like for like service and I did not want the hassle of going to Mercedes and paying a premium for the same service. although they were helpful it's disappointing that they were not able to pull this information and reset the service as expected in a normal service. I spent 5 min on google at home researching it and was able to fix the service interval myself. I expected better but will likely use them again.
Good customer service service
I was kept informed during the service
I was kept informed during the service, Staff were very friendly and helpful.
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