The whole experience of having my car serviced was easy from booking in, dropping the car off and picking up after the service was completed. Price was quoted prior to service so was prepared for cos... See more
Location
Switch locationGrand Plaza Shopping Centre Enter off Private Road, 4118 Browns Plains, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The customer service team and vehicle service team are knowledgeable and helpful when it comes to your vehicle. MyCar tyre and Auto at Browns Plains Qld do quality work and work with you to get your v... See more
First time using Mycar to service my car. Seems well organised. Did mention my front tyres will need replacement shortly. Did not discuss anything else about my car. Customer service could improve reg... See more
I have been getting all my services & repairs for a few years now through mycar browns plains & do not trust anyone else with my car. They are always reliable, efficient & affordable. They always take... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Browns Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Grand Plaza Shopping Centre Enter off Private Road, 4118, Browns Plains, QLD, Australia
- (07) 3215 8306
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady with the bun at the front…
The lady with the bun at the front counter, amazing and her job great customer service. Browns Plains
My Car service
Every step of process explained. Detailed report after service. Prompt service.
Explained that I would have to wait…
Explained that I would have to wait around for my car for its service and asap would be good. They were short staffed on the day however I had my car back within an hour and a half! Amazing service with well mannered people who explained clearly what might need to be done at the next service. Definitely recommend this business to all.
The staff were polite and friendly
The staff were polite and friendly. The job was completed in a timely manner and professionally completed.
When I went n picked my car up I…
When I went n picked my car up I noticed that someone had hit my car while been with u gyes i come to you gyes all the time n have really liked coming cos you do such a good job but to see this damage wasn't very happy at
Job completed
Efficient on the whole, worked at being helpful in meeting my requests
And followed up promptly. One tyre was well over- inflated which I had to rectify.
False advertising service cost
I paid $604 for my 120km car service online on the Mycar website for the Browns Plains store. Assuming I've paid for a full service, only to arrive and be told if I want one of the filters services it will cost another $379. Bit the bullet but should be advertised that it's not a full service and that filter will cost you extra.
Quick and professional
Incorrect service and incorrect service schedule
We had a quote for our 2023 LDV D90 diesel 50000km log book service. We were quoted a significantly cheaper price than LDV themselves, so of course we booked it in. Service was done in August 2025. November, a work colleague with the exact same car said he called for a quote for the same service but was quoted double what we were. I pulled my log book out, found the service had been stamped as 50000km, however our receipt was missing half of what was required foe the 50k service. We called back to be told 'oh sorry, don't know how that happened, book it in again and pay for everything except labour' - which was ok I guess. We also questioned MyCars LDV service schedule as you have it listed at every 10000km. We were told it was as per LDVs schedule... Which we advised was incorrect, it's every 15000km - written in literal black and white in the LDV service book - but we were told that no, we... And LDV were wrong?
Not only was the incorrect service done, but apparently LDVs own schedule is incorrect?
In my opinion
In my opinion, the service I received was second to none. I dropped my car off at the allocated time and it was ready when I went to pick it up. The customer service was very highly rated, polite, respectful and professional. My car now runs like a dream. The price was less than half of what the dealership charge.
Friendly staff,great communication and…
Friendly staff,great communication and job well done.
Friendly and efficient service
Friendly and efficient service. Will definitely be back.
Bought Pirelli scorpion AT+ tyres
Mark and his team at Brown's Plains are very helpful and friendly. Ordered a set of tyres which came quicker than expected, they called to notify me and arrange the fitting of the 4x new Pirelli scorpion AT+ tyres that I purchased online. Added in a wheel alignment as well which was reasonably priced. Will be going back again for sure. Also enjoying the new tyres, they are very comfortable and offer much more grip in both the wet and dry conditions with very low noise comparable to a HT tyre. They also came with the MyCar tyre protection program which offers free puncture repair/replacement for the first year and free tyre rotations every 10,000kms for the life of the tyres which makes them great value for money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







