The experience at the service centre was great, no problem at all. Your review on trustpilot has been frustrating and a waste of time. I have not been able to submit my review because I would prefer n... See more
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See what reviewers are saying
Mycar mechanic at Bullcreek was friendly and helpful, explaining well the problem with my car and fixing the same day. Thank you team
First dropped in when there was a suburb-wide power outage, but he checked my tyres for me and informed me of the 40% off Kumho special so I should call for the following week. I didnt want “wheel ali... See more
The staff, in particular Anu, are an asset to MyCar … Anu is polite, always smiling, helpful, friendly and happy to go the extra mile to ensure one leaves the premises happy! The young apprentice is a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Bull Creek
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell, Leichhardt Street, 6149, Bull Creek, WA, Australia
- (08) 6330 7415
4.4
Excellent
212 reviews
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Great customer service
The guys there are really helpful and even thought they were very busy, managed to squeeze my car in to repair a tyre puncture.
June 28, 2025
Thanks to Naveen and Anu for looking…
Thanks to Naveen and Anu for looking after my car.
June 15, 2025
great staff and always friendly and…
great staff and always friendly and helpful and informative.
i do have a suggestion for the MyCar if you could incorporate the flybuys rewards on the account directly will be great rather them having the staff type it out everytime
June 21, 2025
Exceptional service
Navin and anu are great at there work. Top quality work by them. Always helpful and courteous. Great service. Always recommended
June 18, 2025
Was really pleased with the service at…
Was really pleased with the service at mycar Bull Creek. Very helpful and understanding.
May 31, 2025
Quick appointment made and sourcing…
Quick appointment made and sourcing tyres for my car.
May 26, 2025
Great quick service from beginning to…
Great quick service from beginning to end. Only marred by steering wheel not centred as it was before, when wheel alignment done
May 23, 2025
Great help quickly
I have been there twice over the last month and both times received wonderful service. Anu helped me both times and was a pleasure to deal with.
May 23, 2025
professional service
The guy that we spoke to at the front desk is friendly and seems professional at what he does.
April 23, 2025
“Simply the Best” Very polite and caring people and a job…
Very polite and caring people and a job well done under difficult circumstances.
May 3, 2025
Great service
Very thorough and explained all issues with the vehicle well for my understanding. Very busy yet patient with customers. Great service and customer service, cheers!
April 16, 2025
Great personnel service and explanation…
Great personnel service and explanation for what they will do.
April 13, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fix a tyre puncture was the job
Fix a tyre puncture was the job. Call centre said 3. Branch said come back in 90 mins. After 90 mins, waited 10mins to be served due to a phone call in the office. Was asked to wait another 10 minutes for them to do the job.
March 20, 2025
Reply from mycar Tyre & Auto - Bull Creek
Hi Sheamus,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
These guys are absolute legends
These guys are absolute legends.
They took the time and energy to really ensure my car was fixed and treated my car like their own.
I cannot thank them enough for everything they did today. Terrific customer service, and showed they truly care about their customers.
Thank you Guyana
March 21, 2025
Unprompted review
Neighbourly assistance
Nursed a flat tyre to Shell Bullcreek just before opening time of 8a.m and Vaughan straight away changed the flat tyre with the spare to have me back on the road. Anu arranged for two new tyres to be there the next morning and they were fitted, aligned and road tested by 9:25. Cannot speak highly enough of the customer experience.
March 19, 2025
Very quick to book my car service.
March 15, 2025
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