mycar Tyre & Auto - Bull Creek Reviews 

212
TrustScore 4.5 out of 5

4.4

Shell, Leichhardt Street, 6149 Bull Creek, WA, AU


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Rated 4 out of 5 stars

The experience at the service centre was great, no problem at all. Your review on trustpilot has been frustrating and a waste of time. I have not been able to submit my review because I would prefer n... See more

Rated 5 out of 5 stars

Mycar mechanic at Bullcreek was friendly and helpful, explaining well the problem with my car and fixing the same day. Thank you team

Rated 5 out of 5 stars

First dropped in when there was a suburb-wide power outage, but he checked my tyres for me and informed me of the 40% off Kumho special so I should call for the following week. I didnt want “wheel ali... See more

Rated 5 out of 5 stars

The staff, in particular Anu, are an asset to MyCar … Anu is polite, always smiling, helpful, friendly and happy to go the extra mile to ensure one leaves the premises happy! The young apprentice is a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bull Creek

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell, Leichhardt Street, 6149, Bull Creek, WA, Australia

  • (08) 6330 7415

4.4

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.4

All reviews

(212)

29,263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great car service

My car is always well looked after by the team at Bull Creek. The manager is helpful and friendly. Always kept informed about their work and advised what needs to be done at a fair price

October 7, 2022
Rated 5 out of 5 stars

Helpfull, Solution Oriented. …

The rear tyre of my delivery van ( I am a courier contractor) had developed a slow leak. After testing the valve and finding it wasn't leaking, I realized, it needed the attention of professionals. Mycar Bullcreek, were nearby, I had heard good things about them, so I dopped the van into them.
As expected, being a Monday, they were busy. I explained the situation to them. I need it fixed straight away, and as quickly as possible. Being off the road costs me money, but having a flat would stop me working.
The manager was really understanding of my situation and said , that although he couldn't do it straight away, he would attend to it in about 10 minutes time, fitted it in before the next job, and it shouldn't be long before I was back on the road.
I really appreciated it that the guys at Mycar didn't just fob me off, but rather, they looked for a way to help me out. Their service was excellent and their attitude great. Thank you MYCAR Bullcreek

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

As usual

As usual, Matt and his team gave us their best. mycar always go beyond my expectations

September 7, 2022
Rated 1 out of 5 stars

talked to you guys about this noise my…

talked to you guys about this noise my car makes on a full lock, they said it’s nothing even after they “test drove” it but yet the noise is still coming and didn’t bother checking what it was

August 26, 2022
Rated 5 out of 5 stars

Flat tyre replaced

Changing to the 80% spare tyre, we took the care and flat tyre to our local mycar, where we have received excellent service in the past. The cause of the flat tyre was a nail on the rim of the tyre, which meant it was irreparable. There was one suitable replacement available and it was fitted that afternoon. Great service.

August 5, 2022
Rated 4 out of 5 stars

Bull Creek Perth My Car are always…

Bull Creek Perth My Car are always available in a short space of time and friendly to boot. I had a value for money transmission fluid flush and replacement with filter done for my vehicle. It was cheaper by about 145 $ than the specialist dealership. Took slightly longer looking for the filter but that was no problem. Over all very happy. 4.5 star in my book. 5 star would include a vacuum and wash.

July 25, 2022
Rated 5 out of 5 stars

Brilliant Service

The fantastic team at mycare Tyre and Auto, analysed the problem of why my orange engine light was on and my car was idling roughly and barely moving. I thought the engine in my car was cooked! After replacing the spark plugs and coil, my Barina was as good as new and in record time.
These guys are superheroes-they should be wearing capes at work!

July 19, 2022
Rated 1 out of 5 stars

Rudeness and lack of regard for a customer. After the service I was rudely told my…

My Car Bull Creek had done the last two services on my vehicle as well as other repair work. The mechanic then had been polite and explained what was needed, how long it would take and the cost. All good.
I took the vehicle back to My Car for the next service and noticed a staff change After the service I was rudely told my vehicle had multiple problems and it would cost “around two grand” and I needed to replace the top radiator hose as it was about to burst
Just two days later the serpentine belt broke and left me stranded. This belt was worn but this had not been noticed at service. My repair bill for the belt and damage caused by its failure was $700. No other issues were diagnosed by my new mechanic despite the My Car estimate of work to be done of over $2000.
This, but mainly the rudeness of your employee, is why I will never use My Car again, nor will I recommend it to anyone else.

July 19, 2022
mycar Tyre & Auto - Bull Creek logo

Reply from mycar Tyre & Auto - Bull Creek

Hi Pamela, thanks for taking the time to provide this feedback, I am disappointed to learn of your experience as we strive to ensure all our customers have a positive experience. We would be happy to investigate this further if you wish to provide via email to careteam@mycar.com.au your vehicle registration we can review this. Thank you.

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