As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... See more
Location
Switch locationCorner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... See more
Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... See more
Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Burleigh Heads
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Australia
- (07) 3215 8308
4.5
Excellent
232 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They scared me about the state of my car for no reason.
A VERY young person did my safety check & service, THEN the other young man in reception scared the hell out of me by saying, in his opinion, my car shouldn't be on the road.
I took it for a 2nd opinion & was reassured that it WAS safe & not everything HAD to be fixed immediately as I was led to believe.
I'd asked the reception guy for a quote to do the work, but I'm still waiting on that.
Not good service anymore unfortunately.
July 30, 2025
Reply from mycar Tyre & Auto - Burleigh Heads
Hi Cheryl,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly professional service
Friendly professional service , concise feedback and on time management
August 26, 2025
Great service and friendly staff
August 20, 2025
Excellent service
I was a bit short on time, they have serviced my car early. I highly recommend mycar!
August 6, 2025
A satisfied regular customer
As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it while I waited. Thankyou
August 7, 2025
MyCar at Burliegh is excellent for top…
MyCar at Burliegh is excellent for top service and quality care. I recommend them wholeheartedly. Thanks guys!! Judy
July 27, 2025
Alan and the team at Burleigh store…
Alan and the team at Burleigh store always look after us and knows what there doing
July 10, 2025
Great experience
Great experience, very friendly and helpful.
Mechanic kindly dropped us to the local shops. Just would have appreciated clean hands on steering wheel and protective cover on seat to prevent the oil/dirt marks that were left on our leather seats.
July 9, 2025
Great instant service 👍
July 5, 2025
New tyres ordered and installed,!
The time had come for new tyres. The team ordered in the tyres I had researched which arrived over night.
We return on our booking day and was met by Lilly a young employee who fitted the tyres to my car, she then came out to see me and explained the process of looking after my new tyresd.
July 4, 2025
So very helpful
June 27, 2025
I utilised online booking
I utilised online booking. It would not list what was covered by the standard logbook service. Since tyre rotation was listed as a separate option so I added this and paid using my credit card. When I dropped off my car the attendant indicated tyre rotation was part of a standard service so I ended up paying for this ‘twice’ as he couldn’t offer me a refund. Also, I ordered a replacement of my wipers but price quoted/charged online was wrong so had pay more when I picked up my car.
The actual service went well and guys provided good service except for inability to do anything about the overcharging.
June 14, 2025
Told one thing however did different…
Told one thing however did different and no contact with consumer which doing work.
June 10, 2025
Excellent service from your guys at…
Excellent service from your guys at Burleigh. We've been customers for a long time, and we have always had good service. Thank you.
May 30, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.