mycar Tyre & Auto - Burleigh Heads Reviews 

232
TrustScore 4.5 out of 5

4.5

Corner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... See more

Rated 4 out of 5 stars

I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... See more

Rated 5 out of 5 stars

Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... See more

Rated 5 out of 5 stars

Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Burleigh Heads

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Australia

  • (07) 3215 8308

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

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4.5

All reviews

(232)

32,273 reviews in the last 12 months

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Rated 4 out of 5 stars

Almost perfect

Able to book online and receive a drop off and pick up time, on delivery I gave my mobile number and I received notification when the service was completed earlier than quoted. Unfortunately the car was not cleaned as part of the service.

October 28, 2024
Rated 1 out of 5 stars

Chaos

- Had car towed there. Called ahead. No problem. Not the first time. Always reliable.
- Bloke explained he would diagnose and call me back that afternoon.
- No call, so called him. Told me a 'likely diagnoses', unconfirmed, then hung up abruptly. No worries.
- Didn't hear from them again. So I called end of the week. Told me waiting on a bloke to come out and look at it.
- Didn't hear from them week following, so called end of following week. Same story. Ten days deep I figured we needed to look at an alternate solution to waiting for a geezer who reportedly was 'on holidays.' Bloke advised the best way forward would be for a mobile mechanic to come to the workshop to fix it.
- I organised a mobile mechanic who arrived to the workshop, diagnosed, and fixed the issue within three days.
- Had MyCar do a logbook service in the interim.
- Picked up two weeks after having towed.
- Invoice recorded a 175,000km logbook service completed. Car is at 97,000km.
- Logbook not filled out nor stamped.
- Absolutely baffling experience. I really don't care to give reviews. But literally got emailed by My Car following picking up my car asking to leave a review.

October 17, 2024

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