Mycar Cairns City ordered and fitted the less expensive car parts that are available. This saved me money and my car feels nice to drive. I think Mycar should offer any less expensive, quality part av... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 m... See more
Great customer service and communication through out the day. Advised and identified additional problems but gave the option to add to my logbook service along with a quote. They were positive, happy... See more
I recently chose Mycar Auto Shop for my car maintenance, and I couldn't be more impressed with the exceptional service they provided. From the moment I walked in, their team was welcoming, professiona... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Cairns City
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
232-234 Draper Street, 4870, Cairns, QLD, Australia
- (07) 4848 7502
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service was great
The customer service was great! I didn't have to wait long at all and I was really happy with how my car was taken care of. Any issues that they came across they let me know and were very helpful. I will definitely be returning as a customer.
The boys are always helpful and know I…
The boys are always helpful and know I need my van on the road as soon as possible.
2nd service on a new mitsubishi at…
2nd service on a new mitsubishi at Smithfield shopping centre Cairns
Convieniance and I have used this…
Convieniance and I have used this location a couple of times now. Friendly & prompt service,
My car was very thorough in the road…
My car was very thorough in the road worthy check for my car that I wanted to sell and helpful in ordering in the parts needed to meet the RWC.
Sterling Service
I rang MyCar Cairns City last week to discuss a quote to replace ignition coils. I had received a quote from another company which I felt was overpriced. Very happily not only was the quote much cheaper, but MyCar was able to do the job that day. The staff Michael and Mark gave sterling service. A great experience.
Super kind and fixed everything what i…
Super kind and fixed everything what i told them. I'm very satisfied for the service
Friendly customer service
Great customer service
I would recommend this place for the positive attitude and the kindness of the person working with the public in the office. I have been there a few times, and they have always been attentive, caring, and nice
Michael in Cairns mycar always does a…
Michael in Cairns mycar always does a great job fixing my car
Perfect experience
I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 minutes and the entire process explained. I couldn't ask for a better experience...maybe save for not splitting my tyre in the first place?
Anyway I will 100% go back for all my tyre related and service needs.
Great service
Where can I start very friendly people…
Where can I start very friendly people drop off wish can be done quicker
Hi I recently purchased 2 brand new…
Hi I recently purchased 2 brand new tyres from Mycar on the 20/12/22 as we were driving long distance on the same day. The 2 tyres were fitted on the front. While on holidays at our destination in Bloomfield at our accommodation I discovered my front left tyres were completely flat the next morning. I had to call RACQ to change my tyres with my only spare. This replaced the new tyre. This cut our holiday short and I decided to head back to Cairns early as I no longer had a spare tyre. I was told that my left tyre looked like a fault in the manufacturer as the leak in the tyre was positioned in the front of the tyre and not on the bottom. I will have to bring the tyre into where I purchased it so this can be identified.
Good and prompt service,will deal with…
Good and prompt service,will deal with them again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







