mycar Tyre & Auto - Cairns City Reviews 

295
TrustScore 4 out of 5

4.1

232-234 Draper Street, 4870 Cairns, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Mycar Cairns City ordered and fitted the less expensive car parts that are available. This saved me money and my car feels nice to drive. I think Mycar should offer any less expensive, quality part av... See more

Rated 5 out of 5 stars

I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 m... See more

Rated 5 out of 5 stars

Great customer service and communication through out the day. Advised and identified additional problems but gave the option to add to my logbook service along with a quote. They were positive, happy... See more

Rated 5 out of 5 stars

I recently chose Mycar Auto Shop for my car maintenance, and I couldn't be more impressed with the exceptional service they provided. From the moment I walked in, their team was welcoming, professiona... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Cairns City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.1

Great

TrustScore 4 out of 5

295 reviews

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4.1

All reviews

(295)

32,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service was great

The customer service was great! I didn't have to wait long at all and I was really happy with how my car was taken care of. Any issues that they came across they let me know and were very helpful. I will definitely be returning as a customer.

February 9, 2023
Rated 5 out of 5 stars

Sterling Service

I rang MyCar Cairns City last week to discuss a quote to replace ignition coils. I had received a quote from another company which I felt was overpriced. Very happily not only was the quote much cheaper, but MyCar was able to do the job that day. The staff Michael and Mark gave sterling service. A great experience.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I would recommend this place for the positive attitude and the kindness of the person working with the public in the office. I have been there a few times, and they have always been attentive, caring, and nice

January 8, 2023
Rated 5 out of 5 stars

Perfect experience

I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 minutes and the entire process explained. I couldn't ask for a better experience...maybe save for not splitting my tyre in the first place?

Anyway I will 100% go back for all my tyre related and service needs.

December 23, 2022
Rated 3 out of 5 stars

Hi I recently purchased 2 brand new…

Hi I recently purchased 2 brand new tyres from Mycar on the 20/12/22 as we were driving long distance on the same day. The 2 tyres were fitted on the front. While on holidays at our destination in Bloomfield at our accommodation I discovered my front left tyres were completely flat the next morning. I had to call RACQ to change my tyres with my only spare. This replaced the new tyre. This cut our holiday short and I decided to head back to Cairns early as I no longer had a spare tyre. I was told that my left tyre looked like a fault in the manufacturer as the leak in the tyre was positioned in the front of the tyre and not on the bottom. I will have to bring the tyre into where I purchased it so this can be identified.

December 27, 2022

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