Mycar Cairns City ordered and fitted the less expensive car parts that are available. This saved me money and my car feels nice to drive. I think Mycar should offer any less expensive, quality part av... See more
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I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 m... See more
Great customer service and communication through out the day. Advised and identified additional problems but gave the option to add to my logbook service along with a quote. They were positive, happy... See more
I recently chose Mycar Auto Shop for my car maintenance, and I couldn't be more impressed with the exceptional service they provided. From the moment I walked in, their team was welcoming, professiona... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Cairns City
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
232-234 Draper Street, 4870, Cairns, QLD, Australia
- (07) 4848 7502
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Friendly and Knowledgeable
Good selection, competitive prices, easy online ordering, friendly knowledgeable staff (Cairns store)
Customer service
Ask for quote had to ring eight hour’s later to obtain. Then told had t wait four days to see if job could be done. Had to wait fourteen days for job to be completed. Not told job would be outsourced. Opposition could have parts three days if by road or overnight by air I was not given choice.Problem receiving refund after being told cost of quote would be taken off final price when car repairs finished.finally quote is a quote decision is made on that figure
Unhelpful, uncommunicative
Bumped valve and manifold filled with oil took 4 days to get it back. Simple service turned into nightmare. Once area manager got invoked it was fixed straight away because I lodged a coll no plaint. Never go back.
STAFF were very helpful and gave useful…
STAFF were very helpful and gave useful advice. The work was done in good time and of excellent quality.
Great customer service
Great customer service. Work done efficiently and price was right. Thank you
Hub caps weren't put on properly after…
Hub caps weren't put on properly after new tyres , screws were touched in the light bar in my canopy, who knows why they had to touch that , cost me $950 only to come home and have to fix things myself , thanks mycar
Really good service in time to
Unfortunately multiple things went wrong.
I brought my car in for a service, stating my coolant light was on.
Picked up car, paid, told nothing wrong
My coolant light is back on the next day.
They offered to squeeze me back in for an assessment, which was king
They tell me there's a coolant leak. It will need to be booked back in a third time to fix it.
When exploring why this was not picked up it was told to me that this can happen at any time- seeing as the light was on for weeks prior I find it hard to believe it started leaking the day after a service. It was palmed off essentially and no apology given.
In hindsight I discovered that I was charged double for the service. Multiple calls and yet another trip in had to be made to sort. No apology was given for the mistake on their behalf.
Unfortunately has lost all faith with this mycar and have booked my car elsewhere to have the potential leak sorted out.
Very friendly and helpful
Very friendly and helpful
Happy with the work that has been done on my car
I can't Thank enough for the amazing…
I can't Thank enough for the amazing service that Kavi provides. The best service I have ever received is from Kavi at My Car Cairns. Thank you for your awesome customer service and work.
The guys are so helpful and makes you…
The guys are so helpful and makes you want to keep coming back
Had a recent service that was done…
Had a recent service that was done quickly and easily. I have an issue with my power steering and after cleaning and coming back to get it diagnosed, Mark recommended I take my car directly to the power steering place as multiple parts of the system need replacing. I really appreciate the commitment to good service even over making a few extra dollars by keeping the work in house.
The guys were helpful and friendly
The guys were helpful and friendly. Definitely recommend.
The staff go out of their way to look…
The staff go out of their way to look after you.I always go to Smithfield even though I don't live out there.
Great service
Great service, helpful when I asked questions. Only wish they had called and said result of service and did I want to go ahead with anything mentioned Eg. Radiator cap replacement. I would have said yes replace. But honest great service. Will continue to return. Thanks Team (insert high fives.)
Had a flat tyre
Had a flat tyre. Purchase, change of tyre all done within 20minutes.
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