mycar Tyre & Auto - Campbellfield Reviews 

188
TrustScore 4.5 out of 5

4.6

1434-1458 Sydney Rd, 3061 Campbellfield, VIC, AU


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Rated 5 out of 5 stars

Thank you very much to Drew for assisting with my breakdown. Unfortunately a Friday afternoon breakdown on the Hume and I was stuck. Drew and his team provided excellent communication and honest detai... See more

Rated 5 out of 5 stars

The service tradesman was really friendly and prompt in attending to my rear tyres that required changing. I ran 10 minutes late and he still got my tyres changed promptly for me. The professionalism... See more

Rated 4 out of 5 stars

Easy no hassle booking. Got a call telling me to reschedule due to non availability of specific technician which is good. Very little face to face communication, no updates or info shared upon picki... See more

Rated 4 out of 5 stars

I didn't receive a message or call to let me know that the work was done so I had to wait extra 30 mins and ended up going back to the reception to ask if my car was ready. Over the phone I was told... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Campbellfield

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 1434-1458 Sydney Rd, 3061, Campbellfield, VIC, Australia

  • (03) 8585 7139

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.6

All reviews

(188)

32,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No oil change and oil filter done

No oil change and oil filter done. No sticker on windshield for next due maintenance. I am not sure if things had been done at all.

January 13, 2025
mycar Tyre & Auto - Campbellfield logo

Reply from mycar Tyre & Auto - Campbellfield

Hi Rodrigo​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Needing to travel for 3+ hours to have…

Needing to travel for 3+ hours to have our EV serviced, Ismail was very helpful about making a time that worked for us. He also informed us when the car service would be completed and it was ready to go within the stated time. Friendly and efficient.

January 16, 2025
Rated 1 out of 5 stars

_Cancel my appointment with out…

_Cancel my appointment with out notification.

_Didn't finish logbook service at the same day.

December 30, 2024
mycar Tyre & Auto - Campbellfield logo

Reply from mycar Tyre & Auto - Campbellfield

Hi Mohib,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

No hassle, but.

Easy no hassle booking. Got a call telling me to reschedule due to non availability of specific technician which is good.
Very little face to face communication, no updates or info shared upon picking up. Felt very transactional. Could've been better interaction with customer in person.

December 30, 2024
Rated 5 out of 5 stars

Absolutely 100% recommend mycar

Absolutely 100% recommend mycar. Fast, efficient service and Waqas was friendly, fast and all round just a super easy business to deal with. I’d give more stars if I could.

December 30, 2024
Rated 3 out of 5 stars

I’m unsure if the job was done…

I’m unsure if the job was done correctly. The invoice states that a tire rotation was performed, but the TPMS readings don’t reflect any changes. It also mentions that the tire pressure was checked, which isn’t true since I had to ask them to check it again. God knows if others tasks were performed well or not.

December 24, 2024
mycar Tyre & Auto - Campbellfield logo

Reply from mycar Tyre & Auto - Campbellfield

Hi Muhammad​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

2 Star Review

Had to travel from out of town to complete service. Not able to complete in one day as a scanning tool was broken. Returned following week to complete service.
Did not update firmware to most recent version.

December 6, 2024
mycar Tyre & Auto - Campbellfield logo

Reply from mycar Tyre & Auto - Campbellfield

Hi Patrick​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Rated 5 out of 5 stars

Always great service

Another great service from the guys at MyCar. My car is driving like new again. Friendly, reliable and value for money. My go to place for my car.
Thanks again 🙂

November 11, 2024

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