mycar Tyre & Auto - Campbellfield Reviews 

188
TrustScore 4.5 out of 5

4.6

1434-1458 Sydney Rd, 3061 Campbellfield, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you very much to Drew for assisting with my breakdown. Unfortunately a Friday afternoon breakdown on the Hume and I was stuck. Drew and his team provided excellent communication and honest detai... See more

Rated 5 out of 5 stars

The service tradesman was really friendly and prompt in attending to my rear tyres that required changing. I ran 10 minutes late and he still got my tyres changed promptly for me. The professionalism... See more

Rated 4 out of 5 stars

Easy no hassle booking. Got a call telling me to reschedule due to non availability of specific technician which is good. Very little face to face communication, no updates or info shared upon picki... See more

Rated 4 out of 5 stars

I didn't receive a message or call to let me know that the work was done so I had to wait extra 30 mins and ended up going back to the reception to ask if my car was ready. Over the phone I was told... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Campbellfield

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 1434-1458 Sydney Rd, 3061, Campbellfield, VIC, Australia

  • (03) 8585 7139

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.6

All reviews

(188)

32,197 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer care and service

Came in for a servicing and tyres, the boys picked up on a few road legal issues and solved without any issues. Got a great deal on my tyre purchase. Didn’t pay for anything unnecessary. Good people, the bloke that took care of us was very friendly, professional and patient.

September 17, 2022
Rated 3 out of 5 stars

Replacing fuel sender unit

At the beginning the mechanic had ordered the wrong car parts and after receiving the wrong one he placed a new order. As a result there was a delay in completing the job

September 28, 2022
Rated 4 out of 5 stars

I've always had a good experience…

I've always had a good experience taking my car to the Campbellfield garage.
It was just a lot more expensive on this occasion for some reason which I didn't expect.
Normally I pay $200 for a minor service. This time cost $560. I wasn't aware that an air filter and 4 spark plugs cost so much.

September 5, 2022
Rated 2 out of 5 stars

Not happy.

I booked my car in for a 90,000km log book service at Mycar Campbellfield and told them I also wanted a vibration at 80km/h looked at. When I dropped it off, I again mentioned the vibration. I rang late in the afternoon to see when I could pick it up and was told that they were just doing the air filter and then it would be ready. When I arrived I was told the air filter needed replacing but didn't have one to fit and I could come back another day after they ordered it. They had the car all day so I don't understand how they couldn't have got one in. There was no mention of the vibration and when driving home, the vibration was still there. They told me that the car service was 20,000km over due which I told them that at the last service the forgot to reset the service light (which is what they would have gone by), but they didn't reset it either, I had to Google it to do it myself, which means the next service would have looked even more over due. I must say that they did wash the car, however, I would rather they spent that time to complete the task that I asked them to do as I believe this to be safety related if something was to fail. I now need to take the car to another place to rectify the vibration. I won't be going back to them again.

August 6, 2022
mycar Tyre & Auto - Campbellfield logo

Reply from mycar Tyre & Auto - Campbellfield

Hi Shane,
We are sorry to hear of your negative experience, and appreciate the time you have taken to leave feedback. We have passed this onto our team for further training and coaching where appropriate.
mycar Care Team

Rated 5 out of 5 stars

Best service

Last year I had a slow puncture and Mycar fixed it and would not charge me. I was very impressed and said that when it came to my next service I would book with them. I loved that you can book online and prepay. For someone who knows nothing about cars its reassuring to be able to choose what I want and know the price upfront. I was so impressed with them helping me out that I'll always book with them from now on. Great work everyone

July 25, 2022

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