Excellent customer service. The staff are upright and honest from the start. If they find something that needs attention, they call you straight awat instead of just correcting the problem and chargin... See more
Location
Switch locationCapalaba Park, Corner of Mt Cotton Road and Redland Bay Road, 4157 Capalaba, QLD, AU
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See what reviewers are saying
Quick, professional, and great value for money. At Capalaba, I got my car booked in on short notice, had it ready right on time, and the customer service at the front counter was excellent. I’ll defi... See more
We purchased 4 new tyres in January 2026, and got a puncture in May 2026. We noticed on our original invoice that the purchase included a Tyre Care Plan. We rang MyCar, booked in for a tyre... See more
polite staff, very quick to complete most jobs, parts are reasonably priced. job quality is decent most times, however, today my car came back with some small scratches on the interior window (near j... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Capalaba
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Capalaba Park, Corner of Mt Cotton Road and Redland Bay Road, 4157, Capalaba, QLD, Australia
- (07) 3215 8311
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Transparency in work to be done
Michael is always clear about what needs to be done and how much jobs will cost. The team are great
My Car at Capalaba: Michael and his team are amazing
Michael and his team are amazing. They were professional,friendly and helpful. I will always come back to My Car at Capalaba.
Only a small job to replace brake…
Only a small job to replace brake light, but was done quickly and staff were for friendly.
All round excellence
Easy online booking. Professional service finished within the advised time. Excellent after purchase care.
Friendly and very accommodating with…
Friendly and very accommodating with times. Very professional.
Timely and thorough
Good price, was able to complete work in timely manner.
Good feedback, plus gave rundown of work required in future.
Manager was friendly and helpful.
Time efficient
On arrival the technician was attentive and once the paperwork was signed the car service began.
The team leader contacted me to discuss possible additions to the service and allowed me to confirm pricing before proceeding.
Car with additional items was ready well before the requested time.
Very happy with the service and will be back.
Good job done immediately
Michael was great
Michael was great, had a small issue a few days after and he took care of it immediately.
Super fast and accomodating
Excellent service nice staff ..
Excellent service nice staff ... I was very happy with the service highly recommended will be back
I'm always happy with the team and…
I'm always happy with the team and level of service from My Car Capalaba and won't go anywhere else.
May use AI-assist with repliesRead more
Booked in online for 4 new tyres
Booked in online for 4 new tyres. Made sure to get the correct ones via rego confirmation. Dropped the car in and 10 minutes later I get a call to tell me that those tyres won't fit, so an extra $80 on top of the price. Gave the ok. Tyres where fitted and a wheel alignment done quickly. When I picked the car up the heater was blowing full bore. I did not have the heater on when I dropped the car off. Two days later the check engine light was on and the oxygen sensor heater circuit has a malfunction.
A few months ago I took the same car to them for an emergency, only to be told my thermostat needed to be replaced, which had nothing to do with the emergency repair and which my regular mechanic had replaced less than a month before.
Lesson learnt. I won't deal with them again. I'll pay extra at Bob Jane or one of the other tyre places and not have to wonder what else has been tampered with so they can get return business.

Reply from mycar Tyre & Auto - Capalaba
Great personal service and staff…
personal service and staff knowledgeable and professional.
any Best service Capalaba are…
This company especially Capalaba are very warm and accommodating. You ring and there always there to give you the best quality care and service. I only go to My Car at Capalaba. Wouldn't go anywhere else.
👍👍👍👍👍👍👍👍👍👍
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