mycar Tyre & Auto - Capalaba Reviews 

422
TrustScore 5 out of 5

4.8

Capalaba Park, Corner of Mt Cotton Road and Redland Bay Road, 4157 Capalaba, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service. The staff are upright and honest from the start. If they find something that needs attention, they call you straight awat instead of just correcting the problem and chargin... See more

Rated 5 out of 5 stars

Quick, professional, and great value for money. At Capalaba, I got my car booked in on short notice, had it ready right on time, and the customer service at the front counter was excellent. I’ll defi... See more

Rated 5 out of 5 stars

We purchased 4 new tyres in January 2026, and got a puncture in May 2026. We noticed on our original invoice that the purchase included a Tyre Care Plan. We rang MyCar, booked in for a tyre... See more

Rated 3 out of 5 stars

polite staff, very quick to complete most jobs, parts are reasonably priced. job quality is decent most times, however, today my car came back with some small scratches on the interior window (near j... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Capalaba

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Capalaba Park, Corner of Mt Cotton Road and Redland Bay Road, 4157, Capalaba, QLD, Australia

  • (07) 3215 8311

4.8

Excellent

TrustScore 5 out of 5

422 reviews

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4.8

All reviews

(422)

35,678 reviews in the last 12 months

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Rated 5 out of 5 stars

Time efficient

On arrival the technician was attentive and once the paperwork was signed the car service began.
The team leader contacted me to discuss possible additions to the service and allowed me to confirm pricing before proceeding.

Car with additional items was ready well before the requested time.

Very happy with the service and will be back.

May 24, 2025
Rated 2 out of 5 stars

Booked in online for 4 new tyres

Booked in online for 4 new tyres. Made sure to get the correct ones via rego confirmation. Dropped the car in and 10 minutes later I get a call to tell me that those tyres won't fit, so an extra $80 on top of the price. Gave the ok. Tyres where fitted and a wheel alignment done quickly. When I picked the car up the heater was blowing full bore. I did not have the heater on when I dropped the car off. Two days later the check engine light was on and the oxygen sensor heater circuit has a malfunction.
A few months ago I took the same car to them for an emergency, only to be told my thermostat needed to be replaced, which had nothing to do with the emergency repair and which my regular mechanic had replaced less than a month before.
Lesson learnt. I won't deal with them again. I'll pay extra at Bob Jane or one of the other tyre places and not have to wonder what else has been tampered with so they can get return business.

May 10, 2025
Unprompted review
mycar Tyre & Auto - Capalaba logo

Reply from mycar Tyre & Auto - Capalaba

Hi Janet​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

any Best service Capalaba are…

This company especially Capalaba are very warm and accommodating. You ring and there always there to give you the best quality care and service. I only go to My Car at Capalaba. Wouldn't go anywhere else.

May 15, 2025

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