mycar Tyre & Auto - Carousel Reviews 223

My last set of tyres were also Kumho, so if this set lasts as long as the previous set then I'll be happy.

I don't often go off road (4WD) but the occasional times I have been off road they have been excellent as well.

It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind to allow for split the payment into 2 transactions.

There price is very reasonable as compared to other shops.

I waited half an hour at the desk to pay my bill, even though id had a text saying my car was ready to go. My car was parked and completed but noone came to the desk. After about 15 min the manager apologised saying he would be 2 minutes, but waited another 15 mins
when i finally got to pay i asked whether he was expected to do desk duties and mechanic and he said yes. Not good enough my car. There were 4 people waiting by the time i got to pay.

Are they experience mechanics?!?
my car has had problem after problem after getting serviced. I've rang the guys back back numerous times and even taken it back but they have said its fine. Yesterday I noticed their was no coolant in it at all and the oil was black after checking the dipstick!!! the guys assured me there was no leak and its just electric faults that are suddenly appearing but why is their no coolant, black oil? lots of smoke coming out sporadically, the other days it wouldn't even start, took me 6 goes. the car now shakes when it starts and sounds different form before the service. Is there somewhere i can take, beside the carousel mechanics to have another look at the vehicle?? Its only done 123,000 km and is a family car so not used for anything out of the ordinary. Its not right to have a car with sudden problems, since having it serviced.

The tyres were competitively priced and the fitting was completed in the time predicted.

Car went in for a service and came out with tyre pressures that were totally out of whack just because I refuse additional services.

The staff were very friendly and helpful. Got the tyres I needed at a great price. They contacted me to let me know that another tyre had low tread and were able to replace it as well. Knowing that my tyres are now roadworthy gives me peace of mind.

Very good customer service next to none!! Highly recommended.

Very good and easy process for the car service.

Very friendly and prompt service, always happy to bring my car here :)

Great honest service. Went above and beyond the inspection to make sure my car is safe to drive, and fine tuning to the things I didn’t know had a problem in one job!

Im happy with my purchase of Viking tyres have had no dramas with them and have always been happy with the service i have recieved from Mycar in the past. However the Indian man that was taking my payment was bagging the tyres i had purchased saying they were no good in wet weather when i questioned him as to the issue in wet conditions he wouldnt answer me just said they dont like the water. I asked if they didnt grip the road well he almost seemed to panic that i was questioning him and said the tyres are hard you will find the difference when you deive the car will handle differently. My Brother works for Continental so I've chosen to trust in a great brand and ignore your worker but can tell you i wasnt impressed with him.

All good and well priced and completed on time

Had a great experience with MyCar Carousel. Friendly team and my car is as good as new

I found the salesman to be very polite and helpful.

Friendly staff, no hassle and straightforward. They get the job done quick & efficient! Awesome location too, you can just chill in Carousel.

The service was good in general. Got the booking quickly and there was some flexibility in when to attend.

Excellent service and quality work like usual.