Great Service from mycar! Battery and transmission fluid were replaced on time, and the customer service was friendly and professional. smooth and hassle- free experience. Highlly recommended!
Location
Switch locationWestfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU
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See what reviewers are saying
Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... See more
Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... See more
It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Carousel
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Australia
- (08) 6330 7411
4.3
Excellent
223 reviews
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If I could go 0 I would
If I could go 0 I would, when driving off my car pulled hard to the left even though I got a wheel alignment and never did before the service. Asked them to check and they reluctantly did it, did another wheel alignment and said yes it was slightly off but took no blame. No the car is still pulling to the left. Also booked a logbook service yet my log book was not filled out, I now think nothing was done and I got scammed
July 30, 2024
Reply from mycar Tyre & Auto - Carousel
Hi JV,
Thank you for your feedback. At mycar we strive to ensure the best in customer care, therefore we are sorry to about your recent experience.
So we may investigate and assist you appropriately, please don't hesitate to reach out to our Customer Care team at careteam@mycar.com.au, as they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Never again
They have advised my car was fixed the mechanic has tested and to
come and collect within seconds of driving
this was not the case and if not returned to mechanic this would of been a breakdown on the road which is less than ideal.
Amazing this was not noticed by the mechanic.
I noticed and I know nothing about cars.
Mentioned to the manager and he advised he had already had bookings and couldn’t give the attention needed.
I would’ve been happy to wait till convenient than breakdown in the middle of the road.
Left feeling a lack of experience as diagnosis
on finding a issue.
July 19, 2024
Professional and Friendly
Friendly and professional. Highly recommend them for customer and expert service.
July 26, 2024
Don't be tempted find someone else
Delivery didn't happen,they don't reply to ebay questions and don't answer their phones. I found 2 different numbers and spent over 2hrs trying to speak to someonejust ring out. Have reported them to ebay and trading standards. They're not shy about taking your money and sending out an invoice it's just the goods they don't like parting with.
July 10, 2024
Unprompted review
Reply from mycar Tyre & Auto - Carousel
Hi Sharon,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Efficient and polite service
You service team are polite and I was contacted as soon as my car was available I love the 2 free rotatins an puncher repair warranty and friendly service.
My car felt perfect when driving away awdo. Job
July 4, 2024
Highly impressed with Aaron for his…
Highly impressed with Aaron for his efficient and professional tire change service. He helped me choose the right tires and completed the job swiftly. Competitive prices and a hassle-free experience. Highly recommend!
July 5, 2024
The young guy behind the counter is an…
The young guy behind the counter is an awesome assest to the company at carousel mycar thank u so much he is always a pleasure to work with give him a pay raise
June 12, 2024
Very professional and helpful
Staff were friendly and professional, called me with prompt updates, and fixed everything that day so I didn’t have to book another appointment.
July 2, 2024
I went to the Carrousel store to…
I went to the Carrousel store to replace two tyres, and I asked the attendant to check the best one to be the spare tyre and place it in the boot, I trusted him and I didnt even check when I got back to the store to take my car home, to my surprise, when I got home the spare tyre wasn’t even touched was flat and left exactly in the same way it was. So dissatisfied.
June 28, 2024
Every thing good
June 21, 2024
MyCar Carousel always provide…Great service with a smile
MyCar Carousel always provide top-quality, no fuss service at reasonable prices. I definitely recommend them for all your car servicing and repair needs.
June 15, 2024
Trustworthy service
I got new tyres and alignment from my car carousel. My car is running great
June 10, 2024
Very professional and helpful!
June 13, 2024
Great job on my range rover
Great job on my range rover , thanks team , very well detailed explanation on any findings during the service.
June 13, 2024
4 days after the service my car battery…
4 days after the service my car battery died and had to be replaced. Surely the impending death of my battery should have been picked up as part of the service?
May 31, 2024
Easy and very quick
June 7, 2024
pretty good service
June 7, 2024
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