Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... See more
Location
Switch locationWestfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU
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See what reviewers are saying
Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... See more
It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... See more
I explained why I was booking the car in (with limited knowledge of the subject). The booking was made, and a worst-case estimate provided, and included a thorough inspection of the concerning en... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Carousel
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Australia
- (08) 6330 7411
4.3
Excellent
222 reviews
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Car service
CAR SERVICE
They fixed my car's lanterns and wipers properly. Very good job
October 3, 2024
excellent but with one small flaw
the whole process was great, from online booking to collection. However, only 2 days after i noticed technician had scratched the rim when they removed the old weighs.
September 27, 2024
Great customer service
Great customer service
Very helpful
Price was affordable and very reasonable
September 29, 2024
Excellent service …
Had to go into Mycar Carousel 3 times in the last month, concern with a tyre fixed, headlight bulb fixed and brakes done rang on Saturday they added me on the schedule Monday. Great friendly service been going there for many years
September 17, 2024
I had a flat tyre and needed a new one…
I had a flat tyre and needed a new one on a Saturday. Even though they were fully booked out they still fit me in. Great service.
September 14, 2024
Blown away by the quality service…
I have been "service centre hopping" since getting our new car. This is the first time I've been so wowed by service I'm keen to be a regular log book service customer. Booked online and got $100 off, car was ready 2 hours ahead of booked time, the extra work they found was quoted and given to me to take away and consider before booking in later, rather than the usual phone call "we need to do xyz it'll be # extra" and then it was discussed with me how urgent it was so I could make a judgement on when I would be able to bring the car back. Came back for the extra work the next week. Even though they were short staffed that day and the part sent was the wrong part they still managed to be done an hour before I expected to pick up my car. What an incredible effort by the team! Oh and the best bit, could get my tyres done all in one place! No extra trips to different stores.
September 10, 2024
Great service
Great service, really helpful staff, prompt and good communication. This is my second time using this service, and I will be back! Thank you
September 20, 2024
Helpful and convenient
Had to get a spare tyre repaired but turned out to be unrepairable. The technicians were very helpful in locating one for us and we got it repaired the next day with no dramas!
September 8, 2024
Fast service but don’t forget to reset my computer
Service was done very promptly, car was ready an hour and a half earlier than what I was expecting. They didn’t reset the computer of my car so now I have a notifications come on every time I turn on my car telling me I need to get my oil changed unfortunately because I live a fair distance away. I am unable to get this sorted.
August 4, 2024
Excellent service
Props to the young asian gentleman who served me at the reception when I picked up my car. He took the time to explain the quote to me in detail and I appreciate that very much. Your efforts are seen and appreciated.
August 30, 2024
Great job!
They went the extra mile to diagnose and fix problems with my car and did their best to keep the cost low for me. Thanks Mycar Carousel!
August 23, 2024
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I would not go back
I took my car in for a service and it took longer than expected which wasn’t ideal when you’ve got a child with you. Then when I got home I realised they forgot to put a part back on after changing my oil. I only realised this because I could see the bonnet of my car was bowed from it sitting under. I got an apology but not even a discount or anything for my next service. I felt like they are overbooked and don’t really care.
August 24, 2024
Reply from mycar Tyre & Auto - Carousel
Hi April,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very professional
Very professional, did keep me up to date with any issues or concerns. And taken less time then quoted on a Saturday.
August 11, 2024
Car Servicing
Great and fast service. I had to bring in my car for a few repairs/replacement jobs which i thought would take a dew days but were all completed in 1 day.
August 8, 2024
Excellent services provided by the team…
Excellent services provided by the team when I brought in my Jeep for service. Many thanks to Ashim & his team.
August 13, 2024
Excellent customer service
Excellent customer service, polite, helpful, informative and friendly.
Honest advice provided and costs were reasonable.
August 8, 2024
Staff are very helpful and trustworthy
Staff are very helpful and trustworthy, Wonderful service
July 31, 2024
Unprompted review
If I could go 0 I would
If I could go 0 I would, when driving off my car pulled hard to the left even though I got a wheel alignment and never did before the service. Asked them to check and they reluctantly did it, did another wheel alignment and said yes it was slightly off but took no blame. No the car is still pulling to the left. Also booked a logbook service yet my log book was not filled out, I now think nothing was done and I got scammed
July 30, 2024
Reply from mycar Tyre & Auto - Carousel
Hi JV,
Thank you for your feedback. At mycar we strive to ensure the best in customer care, therefore we are sorry to about your recent experience.
So we may investigate and assist you appropriately, please don't hesitate to reach out to our Customer Care team at careteam@mycar.com.au, as they will be more then happy to discuss your concerns.
Kind regards
mycar Team
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