Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... See more
Location
Switch locationWestfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU
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See what reviewers are saying
Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... See more
It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... See more
I explained why I was booking the car in (with limited knowledge of the subject). The booking was made, and a worst-case estimate provided, and included a thorough inspection of the concerning en... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Carousel
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Australia
- (08) 6330 7411
4.3
Excellent
222 reviews
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Great Communication and Service!
Great communication, easy to organise everything online, polite and friendly interactions. Thanks :-)
December 19, 2024
Perhaps check your Log Book history when booking on-line
Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already completed this service? even though my Log book Service was stamped at 120K in December 2023 and i was now out of pocket a further $185 to cover 4 x sparkplugs.
In saying that the vehicle is running well
December 10, 2024
I recently had my tyres changed at…
I recently had my tyres changed at MyCar Carousel and was very impressed with their service. The team was professional, efficient, and ensured everything was done to a high standard. I appreciate their attention to detail and the quality of their workmanship.
November 29, 2024
Nice manager
Nice manager
Good Black Friday sales with tyres
Fit me in to do front breaks as well
I will be back
Thanks
November 29, 2024
Excellent service by the staffs
November 25, 2024
Mismatch
I was pleased that they bettered a competitors quote but i asked that they put the new tyres on the front and move the front to the back. One new one went on the front and one new one on the back, with a wheel alighnment surely they would know that it would be required that new tyres on the front being a different tread pattern.
November 25, 2024
Very helpful
November 11, 2024
The staff were very courteous to deal…
The staff were very courteous to deal with. I was happy with the service provided.
November 18, 2024
Still awaiting a call on replacement…
Still awaiting a call on replacement visor...could someone please call me with a price?
November 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Car went into limp mode after service…
Car went into limp mode after service while my wife was driving. Manager told my wife to leave the car and they would look at it tomorrow. Which would of left her with no way of getting home, I drove to the store and found that the intercooler hose was undone and fixed it myself. Also no service sticker was put on windscreen. Absolutely rubbish service. I will make sure people know not to use this store.
November 6, 2024
Reply from mycar Tyre & Auto - Carousel
Hi Grant,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
the boys went on lunch
Car was booked in for 12pm, to be collected at 1pm. Came back at 1:30, and they hadn't started yet. Was told 'the boys went on lunch'. Well what is the point of booking a collection time???
November 4, 2024
Reply from mycar Tyre & Auto - Carousel
Hi Paul,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Customer service and communication was…
Customer service and communication was very good
October 31, 2024
Too expensive for 150 000 service.
The service was very expense for 150 000, due to this, I will not be returning. Recommendations very good, but the feel the price was excessive. Also, my motor vehicle smells are oil … it has been a few days, and still not pleasant to drive with the windows up.
October 14, 2024
Satisfactory
Just put my car in for a general service. They weren’t pushy with extra sales (which is nice) however did suggest I replace my back windshield wiper be replaced with out there being any sign of being checked (ie the window is still dusty/unwashed). Compared to other services I’ve had at other centres there wasn’t any ‘above and beyond’ service.
October 11, 2024
I don’t recommend this place.
October 3, 2024
Great service and very friendly staff.
Great service and very friendly staff.
Highly recommended.
October 9, 2024
good advise and professional attitude…
good advise and professional attitude of the staff
September 21, 2024
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