I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... See more
Location
Switch locationCarrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
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See what reviewers are saying
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... See more
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Carrum Downs
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, Australia
- (03) 8585 7112
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Used the boys a few times and always do…
Used the boys a few times and always do a great job 🤙
As usual great service
As usual great service
Honesty
Detailed invoice
Phone call to tell me what the car needed, but when I asked for advice on what car I should be looking at upgrading too Spencer wasn’t very helpful at all, just said it’s personal preference, but stay away from diesel. Would have liked a little more clarity about what makes and models to avoid
May use AI-assist with repliesRead more
Took my car in for a basic service
Took my car in for a basic service!
Nothing wrong with it when I dropped it off.
When I picked it up I drove for 20 seconds and engine lights came up!
A problem with the turbo which wasn't there when I dropped it off!
Ended without my car as I had to leave it there over the weekend for them to look at on the Monday!
Lost a days work as the Ute is my work vehicle! And paid $229 for the pleasure of a terrible service!
Part of the service is a road test! Obviously not done or the problem was manufactured to get more money out of me!
As I lost a days work I think the least that should have happened is the service charge refunded!

Reply from mycar Tyre & Auto - Carrum Downs
Thank you for seeing me at the last…
Thank you for seeing me at the last minute and fixing my puncture, I appreciate you accommodating me on short notice
Very obliging and competent staff
Use to be a good place.
The place was severely under staffed. And the front desk guy needs to learn some customer service skills.

Reply from mycar Tyre & Auto - Carrum Downs
Shout out to the boys at my car Carrum…
Shout out to the boys at my car Carrum downs. Went in at closing time yesterday evening a puncture in my tyre.
Very eager to help and fixed it for me on the spot very grateful as I was some distance from my destination.
Appreciate you
Told I needed an airfilter even though…
Told I needed an airfilter even though I had replaced it 2 days prior. Showed reception the Repco receipt, he apologised, however I have had issues with some mechanics telling me things that are not true. I am disappointed and cannot recommend thìs business.

Reply from mycar Tyre & Auto - Carrum Downs
Worst i've ever encountered
Took my car in for a service. When i picked it up i was told they had the wrong pollen filter to fit my ute. Fair enough, honest mistake. Rebooked to jave the right one installed plus 2 new tyres. Upon pick up was told pollen filter never arrived so job was incomplete. They had over a week from when i rebooked to the service date to get the part in. I also asked for window washer jets to be cleaned/unblocked. They are still blocked. Damage was done to metal plate the rear lights are attched to under ute tray. Bent out of shape, asked them to fix it ,not done. Wheel alignment paid for, still pulls heavily to the left. I'm really not sure what this mechanic does. Nothing i asked for was achieved, further damage done to my ute.

Reply from mycar Tyre & Auto - Carrum Downs
I had a tire emergency
I had a tire emergency and the team managed to squeeze me in and I had my tire changed in one hour. Super happy about the service
Did a great job
Did a great job. Told me upfront what needed doing and what needed monitoring. Pricing was pretty good also
Very very helpful
Very very helpful , knowledgeable staff, who went the extra mile. 10/10.
All work as explained. No upselling
Clean tidy premises and workshop. Work done as described. Punctual
Carrum Downs MyCar were great
Max was fantastic. Very accommodating when I had to change the appt date. Very thorough and explained everything easily. He was clear on what repairs were needed in future as well.
Great place
Got tyres done. They even checked what needs to be done and gave me a list.
Happy
Was very efficient. Job was finished within the time given. Advised me what is needed on my next visit
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