mycar Tyre & Auto - Casula Reviews 

565
TrustScore 5 out of 5

4.8

Casula Mall Shopping Centre 38 Ingham Drive (near, Arwon Avenue, 2170 Casula, New South Wales, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Greg is absolutely amazing and a pleasure to deal with! I've been twice already and each time the service has been impeccable! He explains things clearly and patiently and is super helpful! A million... See more

Rated 5 out of 5 stars

I have been getting my two family vehicles serviced at this centre for a few years now. Greg has always been amazing to deal with, has always serviced my cars without fault, and ensures that I am awar... See more

Rated 5 out of 5 stars

I had a great experience at Mycar Tyre and Auto Casula. The team was very professional and efficient from start to finish. I needed a pink slip, and they made the whole process quick and stress-free.... See more

Rated 5 out of 5 stars

Exceptional car service for my old Fiat 500C. Not only the service is exceptional but the vast knowledge about different car models is amazing! The manager assisted me with ordering new hard to find c... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Casula

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Casula Mall Shopping Centre 38 Ingham Drive (near, Arwon Avenue, 2170, Casula, New South Wales, Australia

  • (02) 9212 8941

4.8

Excellent

TrustScore 5 out of 5

565 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(565)

35,713 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Very happy, can not fault. Service was great & on time. Friendly staff. Will use again.

March 6, 2026
Rated 5 out of 5 stars

Great service

Great service , very prompt reliable guys have great customer service always communicating and affordable , thanks team

March 6, 2026
Rated 3 out of 5 stars

Exorbitant charges

the amount charged was way more than I have paid for
similar service elsewhere and the manager was reluctant to explain why. I would not go there again it's a rip off.

March 2, 2026
Rated 1 out of 5 stars

Booked my car on Friday to get new…

Booked my car on Friday to get new tyres on Saturday, come to find when I got there it was not book in and the tyres I wanted where not in stock. Customer service was very poor.

February 28, 2026
Unprompted review
mycar Tyre & Auto - Casula logo

Reply from mycar Tyre & Auto - Casula

Hi Jeremey​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

5 star

My car casula is great store manager Greg and ail is fantastic
They hep me all the time

February 23, 2026
Rated 5 out of 5 stars

Great Service!

I've been going here for a few years now and never had a bad experience. Even tho when I go there and the phone is always ringing and deliveries keep coming Greg will still take his time to explain everything to me. Wouldn't go anywhere else!

February 19, 2026
Rated 5 out of 5 stars

Been living in the area over 10 years…

Been living in the area over 10 years and had a few different cars. I’ve tried dealers and other mechanics but I always end up coming back here.

They took my car last minute on a Saturday for a quick fuel filter change which helped me out heaps. They are straight up about what needs doing and what doesn’t

I’ll be bringing my vehicle here. Definitely recommend.

February 14, 2026
Rated 2 out of 5 stars

Feel a bit like it was rip off a little…

Feel a bit like it was rip off a little old lady. I knew I’d have to pay extra on top of what I’d paid by prebooking the service and was quoted $500 to $600 for brakes. But this ended up being $700. Also charged for an air filter that is normally included in services that I’ve had from dealerships. Think that save $100 off service was actually snuck back in with other charges.

February 16, 2026
Rated 5 out of 5 stars

I am happy to continue with Mycar service

I started my car servicing with your Mycar service centre at ED Square (Danny). I have done my car servicing this time with your Casula centre Graig).
I had very good experience and really happy with your Casula service centre, their treatment, timely service, respect, etc.,.

February 10, 2026
Rated 5 out of 5 stars

Exceptional car service& customer care

Exceptional car service for my old Fiat 500C. Not only the service is exceptional but the vast knowledge about different car models is amazing! The manager assisted me with ordering new hard to find car parts. It’s the service and customer care that one could not find anywhere. Thanks to MyCar &Auto Casula.

February 13, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look