mycar Tyre & Auto - Casula Reviews 

565
TrustScore 5 out of 5

4.8

Casula Mall Shopping Centre 38 Ingham Drive (near, Arwon Avenue, 2170 Casula, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Greg is absolutely amazing and a pleasure to deal with! I've been twice already and each time the service has been impeccable! He explains things clearly and patiently and is super helpful! A million... See more

Rated 5 out of 5 stars

I have been getting my two family vehicles serviced at this centre for a few years now. Greg has always been amazing to deal with, has always serviced my cars without fault, and ensures that I am awar... See more

Rated 5 out of 5 stars

I had a great experience at Mycar Tyre and Auto Casula. The team was very professional and efficient from start to finish. I needed a pink slip, and they made the whole process quick and stress-free.... See more

Rated 5 out of 5 stars

Exceptional car service for my old Fiat 500C. Not only the service is exceptional but the vast knowledge about different car models is amazing! The manager assisted me with ordering new hard to find c... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Casula

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Casula Mall Shopping Centre 38 Ingham Drive (near, Arwon Avenue, 2170, Casula, New South Wales, Australia

  • (02) 9212 8941

4.8

Excellent

TrustScore 5 out of 5

565 reviews

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4.8

All reviews

(565)

35,718 reviews in the last 12 months

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Rated 1 out of 5 stars

Bloody useless

Bloody useless. Inspected car, and said it was fine. Possible O2 sensor problem but no code. He failed to mention or find that it had a massive transmission problem which I found after 10sec of diving. It's now underivable and I've now been quoted $8,000 to fix the thing.

October 22, 2025
Rated 1 out of 5 stars

Horrendous experience, unsafe vehicle and out of pocket.

Horrendous experience. Mycar Casula changed my two front tyres for expensive Pirellis. However, they didn't check anything under the car or advise me that the control arm bushings were shot which would have been immediately apparent when looking at the car, fitting the tyres and they wouldn't have been able to do a wheel alignement. But they charged me for it all anyway. The car immediately handled terribly, and was unsafe causing more than one dangerous incident with my family in the car. My brand new Pirellis were destroyed in less than 3 months as a result. The response from Mycar Casula was "not my problem" and they haven't responed to my email requesting a remedy. I had to go to the local Tyre Power in Baulkham Hills who prefessionally and diligently looked after me and replaced both control arms and 4 new tyres so my car is safe again. I will never visit this store again.

June 27, 2025
mycar Tyre & Auto - Casula logo

Reply from mycar Tyre & Auto - Casula

Hi Tom​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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