Excellent garage and a big bonus for car owners. I have two cars serviced here, one older and one newer. They do only what is needed and are careful with costs, but use good quality parts. Fully recom... See more
Location
Switch locationShell Coles Express Service Station, Enter off Moggill Road, 4069 Chapel Hill, QLD, AU
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See what reviewers are saying
Don't usually leave reviews but this is the second time I've reviewed these guys. Great service, great communication and very reasonable prices. Excellent knowledge and they demonstrate integrity in t... See more
The mechanics at Chapel Hill MyCar are knowledgeable friendly and explain the work they are undertaking so there are no surprises. Above all they are trustworthy and don't overcharge for quality work.... See more
We have been having both our cars serviced with mycar Chapel Hill over many years now and always feel that this company genuinely tries to get us the best price and offer honest advice. Work is always... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Chapel Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Enter off Moggill Road, 4069, Chapel Hill, QLD, Australia
- (07) 3215 8312
4.8
Excellent
369 reviews
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Always great service no matter what my…
Always great service no matter what my problem. Thanks, very much.
September 3, 2024
From my first telephone call to…
From my first telephone call to dropping my car off and picking it up, everyone I dealt with was very helpful and explained the process.
September 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
If I could give 0 stars I would
If I could give 0 stars I would. Had issues with my car starting up and was told that they couldn’t order the part so I had to go and somehow find the part myself? They also didn’t tell me what part I needed until I called up after my service and asked. Ended up going to a different mechanic who fixed it with no issues and turns out that it wasn’t even the issue that the chapel hill store said it was. Absolutely useless will never take my car back to this store.
August 31, 2024
Reply from mycar Tyre & Auto - Chapel Hill
Hi Cooper,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The fellas at Chapel Hill have always…
The fellas at Chapel Hill have always been so helpful to me; they provide a cost-effective top-notch service. Their tire fitment is great; they provide competitive pricing also with a wheel alignment service.
September 3, 2024
Efficiency
The prompt servicing of unexpected problem and the friendly service are commendable!
August 28, 2024
…Good humoured and efficient
The staff were good humoured efficient and fast working. My car has not worked so well in ages, a joy to drive again.
August 27, 2024
Excellent service
August 23, 2024
Excellent service
Once again, excellent service from mycar Tyre & Auto Chapel Hill. Very reliable and trustworthy.
August 20, 2024
Had a tyre that had been damaged beyond…
Had a tyre that had been damaged beyond repair and had the spare on the car. Rang Friday and was told to bring the car in the next day. They sold me a new tyre and fitted it straight away. It was great that it was all fixed quickly!
August 10, 2024
The car repairs were completed as per…
The car repairs were completed as per my request.
August 17, 2024
No fuss, efficient.
August 1, 2024
very good and careful with my car
July 30, 2024
prompt and friendly service
prompt and friendly service. explains any issues with car well
July 30, 2024
Happy customer
Happy to have the team do a service and safety check. They also performed a compression test at my request.
July 19, 2024
Great service in regards to on time…
Great service in regards to on time completion per request and a thorough inspection identified multiple items needing attention.
Thanks
July 23, 2024
Prompt and professional
I was updated on the vehicle progress and found the experience to be straight forward
July 15, 2024
Advised of problems over the phone but not listed on the invoice or not listed with the same details explained over the phone
Received a phone call with a list of things wrong with the car and asked them to email me the list and prices, which they said they would, so I could review it and let them know if I would be able to afford to get it done. Email never received (or sent).
Instead I was given notes using different wording, no prices, and extra items, on the invoice. Invoice was picked up after hours so no chance to discuss and get information re vague notes.
June 21, 2024
Reply from mycar Tyre & Auto - Chapel Hill
Hi Dee,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
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