mycar Tyre & Auto - Chapel Hill Reviews 

368
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, Enter off Moggill Road, 4069 Chapel Hill, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Don't usually leave reviews but this is the second time I've reviewed these guys. Great service, great communication and very reasonable prices. Excellent knowledge and they demonstrate integrity in t... See more

Rated 5 out of 5 stars

The mechanics at Chapel Hill MyCar are knowledgeable friendly and explain the work they are undertaking so there are no surprises. Above all they are trustworthy and don't overcharge for quality work.... See more

Rated 5 out of 5 stars

We have been having both our cars serviced with mycar Chapel Hill over many years now and always feel that this company genuinely tries to get us the best price and offer honest advice. Work is always... See more

Rated 5 out of 5 stars

The manager at MyCar Chapel Hill this morning was very thorough, friendly and professional. We needed an urgent repair and he went above and beyond to get us back on the road. Will definitely be retur... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Chapel Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Enter off Moggill Road, 4069, Chapel Hill, QLD, Australia

  • (07) 3215 8312

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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4.8

All reviews

(368)

32,223 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 2 rear tyres as they were…

I ordered 2 rear tyres as they were worn out and 1 had a screw in it.
I turned up to collect and they had put the new tyres on the front( which were still fine) and left the back tyres as they were.
If I had not checked I would have driven out with the same issue I paid $1200 to rectify.
They fixed it after I bought this to their attention however this is a bad mistake which should not happen.

September 24, 2025
Rated 5 out of 5 stars

Problems with my Starter.

I was experiencing difficulties starting my car and had been advised (by the RACQ) that the battery (purchased from MyCar a couple of months ago might be inappropriate for this model of car. Accordingly, I took the vehicle to MyCar to determine the issue.
The staff at MyCar assured me that I had the correct battery and corrected the minor installation problem that had given rise to the RACQ's comment. The starting issue remained.
After a little discussion and a test of the battery's state of charge (fully charged) the analysis resolved that the issue was probably a "starter motor" problem. I was appalled and had visions of a long repair time plus an enormous bill!
However, at this time the Auto-Electrician joined the conversation and suggested that the problem could be associated with the cable between the battery and the starter motor. He suggested that once he had finished the job he was on he remove the cable, check it and if necessary make a repair. I agreed to that - anything was better than a new starter motor! I left him to it and went home.
I had not been at home long when I received a call advising me that the cable was damaged but could be repaired. I authorized a repair and received a telephone call about two hours later to say that everything was fixed and at a very reasonable price.

This was better service than I can ever remember getting in any garage over many years (I am 78 years old and have been driving since I was eighteen). Your staff should be highly commended.

September 23, 2025
Rated 5 out of 5 stars

Mycar chapel hill - happy customer

The guys at Mycar chapel hill were able to look at my car at short notice and provided a very helpful summary of what needed to be done. And they managed to get in parts at a lower cost than a dealership. As usual, the work was done to a high standard. Steven and Matt in particular are excellent to deal with.

September 12, 2025
Rated 2 out of 5 stars

I cannot complain about the tyres that…

I cannot complain about the tyres that have been placed on the vehicle. I am unhappy about the scratches caused to the machine polished surface of my alloy. Clearly from the tyre lever. I can provide pictures. I get the tyres are a tight fit but this is a factory set up.

September 5, 2025
mycar Tyre & Auto - Chapel Hill logo

Reply from mycar Tyre & Auto - Chapel Hill

Hi Kevin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great Service

I've been a customer of this Mycar in the past and they were a great help recently when I had a run-flat tyre go down on me. They tested the tyre for leeks and found none and then replaced the valve and it was fixed. When I asked how much they said nothing, have a good day

September 3, 2025
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