If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... See more
Location
Switch locationShell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU
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See what reviewers are saying
Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... See more
I cannot fault the experience I have had with the team that work here. I had been experiencing car issues for a few weeks and had been using other mechanics, who were unable to find the solution to th... See more
I was very happy with the service, I did need some extra work done they phoned me first and fully explained what needed to be done and why. I also liked the booking experience very user friendly and a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Charlestown
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Australia
- (02) 9212 8948
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Phoned your Melbourne office in…
Phoned your Melbourne office in appreciation don’t need to say anymore excellent experience
Great service
Easy to book
Arrived on time
Friendly welcome by Scott
Car went into the bay
Ready in an hour
Perfect
Always reliable service
I’ve always been looked after by Scott and the team at Charlestown, that’s why I keep going back to them when I need a service or tyres.
Great customer service from start to…
Great customer service from start to finish.
The vehicle was ready to be picked up even before the allotted time notified to us.
Thank you.
Fantastic experience, highly recommend
mycar Charlestown was able to fit me in at short notice and look at my car quickly. The team are always very helpful and I come away feeling like I’m getting good value (that they're honest, and not overcharging or trying to push you to do things that don’t need doing).
Great service from the mechanics.
Conveniently located, efficient and courteous.
On the whole, I am happy with MyCar Charlestown. They fulfil my car service needs, have just put on (even a week early) 4 new Pirelli tyres (a great Black Friday - half price - deal) and are pleasant/courteous to communicate with. Also, very handily located - in easy reach of everything - while car is being attended to!
Good customer service
Good customer service. Fixed price service was appreciated. Quoted me for optional fixes unlike other mechanics. Will come back again.
Excellent Service in Charlestown
I use mycar Tyre and Auto at Charlestown and I couldn't be happier with the service they provide. Good, old fashioned customer service where they attend to your needs quickly, good communication and fair pricing. I'd highly recommend them to anyone in the area.
Absolutely unreal service!
Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back on the road..super friendly and knowledgeable staff..i highly recommend these guys and will only be using them in the future. Can't thank this business enough 😊
Top service
Very quick service for a walk in tyre problem. Sorted it out straight away.
MyCar as previously were great
MyCar as previously were great.
However I was disappointed that when a green slip test was completed, the mechanic didn’t put things close to how they were. Example mirror had been left raised, seat was left pushed back, the drivers pillow was left in back seat etc.
Staff were very helpful and did service…
Staff were very helpful and did service in the morning as i waited at the shops.
Great customer service!
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