mycar Tyre & Auto - Charlestown Reviews 

364
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... See more

Rated 5 out of 5 stars

Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... See more

Rated 5 out of 5 stars

I cannot fault the experience I have had with the team that work here. I had been experiencing car issues for a few weeks and had been using other mechanics, who were unable to find the solution to th... See more

Rated 5 out of 5 stars

I was very happy with the service, I did need some extra work done they phoned me first and fully explained what needed to be done and why. I also liked the booking experience very user friendly and a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Charlestown

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Australia

  • (02) 9212 8948

4.8

Excellent

TrustScore 5 out of 5

364 reviews

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4.8

All reviews

(364)

32,254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Easy to book
Arrived on time
Friendly welcome by Scott
Car went into the bay
Ready in an hour
Perfect

January 22, 2026
Rated 5 out of 5 stars

Always reliable service

I’ve always been looked after by Scott and the team at Charlestown, that’s why I keep going back to them when I need a service or tyres.

January 20, 2026
Rated 5 out of 5 stars

Fantastic experience, highly recommend

mycar Charlestown was able to fit me in at short notice and look at my car quickly. The team are always very helpful and I come away feeling like I’m getting good value (that they're honest, and not overcharging or trying to push you to do things that don’t need doing).

January 17, 2026
Rated 5 out of 5 stars

Conveniently located, efficient and courteous.

On the whole, I am happy with MyCar Charlestown. They fulfil my car service needs, have just put on (even a week early) 4 new Pirelli tyres (a great Black Friday - half price - deal) and are pleasant/courteous to communicate with. Also, very handily located - in easy reach of everything - while car is being attended to!

January 14, 2026
Rated 5 out of 5 stars

Good customer service

Good customer service. Fixed price service was appreciated. Quoted me for optional fixes unlike other mechanics. Will come back again.

January 13, 2026
Rated 5 out of 5 stars

Excellent Service in Charlestown

I use mycar Tyre and Auto at Charlestown and I couldn't be happier with the service they provide. Good, old fashioned customer service where they attend to your needs quickly, good communication and fair pricing. I'd highly recommend them to anyone in the area.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely unreal service!

Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back on the road..super friendly and knowledgeable staff..i highly recommend these guys and will only be using them in the future. Can't thank this business enough 😊

January 6, 2026
Rated 5 out of 5 stars

Top service

Very quick service for a walk in tyre problem. Sorted it out straight away.

January 12, 2026
Rated 4 out of 5 stars

MyCar as previously were great

MyCar as previously were great.
However I was disappointed that when a green slip test was completed, the mechanic didn’t put things close to how they were. Example mirror had been left raised, seat was left pushed back, the drivers pillow was left in back seat etc.

January 9, 2026

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