mycar Tyre & Auto - Charlestown Reviews 

364
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... See more

Rated 5 out of 5 stars

Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... See more

Rated 5 out of 5 stars

I cannot fault the experience I have had with the team that work here. I had been experiencing car issues for a few weeks and had been using other mechanics, who were unable to find the solution to th... See more

Rated 5 out of 5 stars

I was very happy with the service, I did need some extra work done they phoned me first and fully explained what needed to be done and why. I also liked the booking experience very user friendly and a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Charlestown

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Australia

  • (02) 9212 8948

4.8

Excellent

TrustScore 5 out of 5

364 reviews

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4.8

All reviews

(364)

32,234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mycar was helpful

Mycar was helpful. Mycar looked over my vehicle and gave me a quote before they commence any extra work that needed to be done. Mycar prioritised the important things and got me back on the road as quickly as possible.

March 26, 2026
Rated 5 out of 5 stars

My experience was excellent

My experience was excellent! I called MyCar at 2pm, was booked in for 4x new tyres at 3pm, done by 4:15pm! Easy as & amazing service. Thank you team!

March 18, 2026
Rated 5 out of 5 stars

Easy to deal with

The staff at MyCar Charlestown were very friendly, professional and kind. They're good people to deal with, and do the right thing by their customers. They explain things very well with regards to cars, as not all of us have a lot of knowledge relating to cars.

February 23, 2026
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. I dont remember mates name but he communicated well and took the time to explain the answers to my questions and some!

February 13, 2026

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