If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... See more
Location
Switch locationShell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU
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See what reviewers are saying
Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... See more
I cannot fault the experience I have had with the team that work here. I had been experiencing car issues for a few weeks and had been using other mechanics, who were unable to find the solution to th... See more
I was very happy with the service, I did need some extra work done they phoned me first and fully explained what needed to be done and why. I also liked the booking experience very user friendly and a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Charlestown
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Australia
- (02) 9212 8948
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Mycar was very helpful solving my flat…
Mycar was very helpful solving my flat tyre problem. They were very flexible and fit a suitable tyre on my car for a good price at short notice. Thanks Carl and John.
Very professional and friendlyservice…
Very professional and friendlyservice at charlestown
Mycar was helpful
Mycar was helpful. Mycar looked over my vehicle and gave me a quote before they commence any extra work that needed to be done. Mycar prioritised the important things and got me back on the road as quickly as possible.
The guys there are really friendly and…
The guys there are really friendly and always do a good job.
My experience was excellent
My experience was excellent! I called MyCar at 2pm, was booked in for 4x new tyres at 3pm, done by 4:15pm! Easy as & amazing service. Thank you team!
Good advice work done in specified time…
Good advice work done in specified time pricing good
Just a rego check but great…
Just a rego check but great professional service. I keep going back because this has always been my experience.
Easy to deal with
The staff at MyCar Charlestown were very friendly, professional and kind. They're good people to deal with, and do the right thing by their customers. They explain things very well with regards to cars, as not all of us have a lot of knowledge relating to cars.
The pressure in one of my tyres was…
The pressure in one of my tyres was decreasing so I took it to mycar at Charlestown and they checked it and showed me the nail that was in my tyre. They fitted a new tyre within 1 hour.
Customer service was excellent
Customer service was excellent. I dont remember mates name but he communicated well and took the time to explain the answers to my questions and some!
Great customer service and really quick…
Great customer service and really quick turn around for a wheel alignment and balance. I was also provided a quote for new tyres. Would go back in the future thank you.
Very Friendly service and understood what I needed
Easy to book in
Very friendly service
Finished in the time I had asked (needed the car for work)
Quick reliable
It was quick and painless.
Great customer service and went above…
Great customer service and went above and beyond.
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