mycar Tyre & Auto - Charlestown Reviews 

364
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU


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Rated 5 out of 5 stars

If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... See more

Rated 5 out of 5 stars

Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... See more

Rated 5 out of 5 stars

I cannot fault the experience I have had with the team that work here. I had been experiencing car issues for a few weeks and had been using other mechanics, who were unable to find the solution to th... See more

Rated 5 out of 5 stars

I was very happy with the service, I did need some extra work done they phoned me first and fully explained what needed to be done and why. I also liked the booking experience very user friendly and a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Charlestown

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Australia

  • (02) 9212 8948

4.8

Excellent

TrustScore 5 out of 5

364 reviews

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4.8

All reviews

(364)

32,254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car Service

I am very satisfied with the quality of service provided from mycar for the service and 4 x new tyres completed for our car that was completed efficiently and with great attention to detail. Scott presented professionalism, great communication, and flexibility throughout the process. I definitely recommend for anyone seeking quality car servicing. Have since taken another car back for tyre maintenance and will continue using their services.

October 16, 2025
Rated 5 out of 5 stars

Great customer service and excellent workmanship.

Scott and Dominic were excellent to deal with from the initial phone call to the collection of the vehicle.
Scott called midway during the service to give an update on progress.
Everything that i requested in the service of the vehicle was received.
Good old fashioned customer service.

October 8, 2025
Rated 5 out of 5 stars

Trusted mechanic

Friendly service. Quick completion. Always super happy with the work and honesty of the Charleston crew. Appreciate having a trusty mechanic around the corner!

September 19, 2025
Rated 5 out of 5 stars

Friendly and very helpful service

I am very thankful to Dylan and Dominic for the fantastic service. The team at Mycar Carlestown went above and beyond to help me with my car today. I would highly recommend.

September 13, 2025
Unprompted review
Rated 3 out of 5 stars

Unavoidably charged for roadside assistance

I wanted a logbook service, but the only option for a logbook service includes involuntary roadside assistance for a year. I already have roadside assistance and don’t want it from MyCar, but the price of it is incorporated into my service, meaning I am paying for it twice. I am trying to save money and would like to have the option of a service without having to pay for roadside assistance as part of the service.
The service itself was fine.

July 29, 2025

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