If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... See more
Location
Switch locationShell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU
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See what reviewers are saying
Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... See more
I cannot fault the experience I have had with the team that work here. I had been experiencing car issues for a few weeks and had been using other mechanics, who were unable to find the solution to th... See more
I was very happy with the service, I did need some extra work done they phoned me first and fully explained what needed to be done and why. I also liked the booking experience very user friendly and a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Charlestown
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Australia
- (02) 9212 8948
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Happy with service experience
Car was ready by the agreed pick up time, the staff members were friendly, price seemed quite reasonable.
I've always gone to a VW service centre…
I've always gone to a VW service centre for my services but when i had my last tyre change i was told that they service VW too. This was exciting as it's down the street from where i work so far more convenient. My problem is when i went to collect my car they told me they couldn't turn off any of the service warning lights on my dash as they don't have the computer to do that. I called VW and they now tell it will cost $265 an hour for them to do a full diagnostic on my car because they didn't do the work on it. Possibly 2 hrs work. Yes, I'm disappointed, I feel I should have been told about this in the first place. My service was over $500 now look like being up for another$500, not happy Jan !
I've have always had great service from these guys though when I've used them for my wheels.
Excellent service
As usual, the guys at MyCar Charlestown were very accommodating in fitting in my repair. My car was brought in on a tow truck right on closing time. They kept me informed every step of the way and got it back to me in a couple of days. All for a very reasonable price.
Great Bunch 👍
Awesome friendly service and very accomodating at last minute. Thanks so much Charlestown!
Exceptional pricing and a highly…
Exceptional pricing and a highly competent team define the service experience. Their commitment to exceeding expectations is noteworthy, and I would confidently recommend the Charlestown team to others.
Great customer service and pricing
Great customer service and pricing. I was in and out and got exactly what I needed
Excellent service and quick turnaround
Excellent service and quick turnaround. 100% recommend
Easy communication and friendly service
Easy and clear communication, quick work time on my car and prompt to then inform me my car was ready and available to be collected. I was very pleased with the service and friendly team member interactions I had.
Fast and efficient
Great staff who are genuine
Great staff who are genuine and helpful. Since discovering MyCar Charlestown, I've recommended them to many friends and family.
They were very helpful and friendly
They were very helpful and friendly, fitting me in at short notice for a rego check. The service was great.
professional service
Friendly professional and clear communication and satisfactory service
We always get an awesome service at…
We always get an awesome service at Charlestown my car. Being female and not knowing much about cars I feel sometime that I get lead on and having no idea I just trust I'm geeing the truth, but at Charlestown my car I've never felt like this. They explain things so I can understand and treat me with respect. This is where all my cars go. Prices are not over priced, and we can get everything n the one place.
It was easy to book and the staff were…
It was easy to book and the staff were lovely. Very happy with the service
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