mycar Tyre & Auto - Charnwood Reviews 

266
TrustScore 5 out of 5

4.9

Reddy Express Service Station, Cnr Lhotsky St and Charnwood Place, 2615 Charnwood, ACT, AU


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Rated 5 out of 5 stars

I am extremely happy with the service I received from the guys at Charnwood mycar Tyre & Auto. The Manager was very helpful in describing what I needed to have done, there was no “you’ll need to spend... See more

Rated 5 out of 5 stars

My name is Paul McMahon, I recently took my 2012, Subaru Forster, for a service. I spoke to Hamish, to book my vehicle in as I have had my car serviced there before with excellent satisfaction. Once... See more

Rated 5 out of 5 stars

I can't recommend these guys highly enough. They helped me out when I found myself in a really complicated situation with my car and needed to get everything sorted for registration and a roadwort... See more

Rated 5 out of 5 stars

We choose to support local businesses so for several years have had our Mondeo serviced at Charnwood. We always find staff courteous and easy to deal with. Our car continues to run well thanks to r... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Charnwood

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station, Cnr Lhotsky St and Charnwood Place, 2615, Charnwood, ACT, Australia

  • (02) 6129 8114

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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4.9

All reviews

(266)

32,254 reviews in the last 12 months

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Rated 5 out of 5 stars

great service

these guys are great both my cars needed repairs last 2 weeks the guys got me in straight away to look at the problem.always honest and always a fair price

June 5, 2024
Rated 5 out of 5 stars

Excellent Customer Service

I would like to commend the excellent, common sense and pressure relieving service demonstrated by Tyson and his team last week, at MyCar Charnwood. The stress of getting my car towed from home, on a Saturday and the relief to be offered the service of leaving it at their workshop for early attendance on the Monday, was significant. Car was ready on Monday afternoon, and it was business as usual for me on Tuesday. So, I'd like to thank Tyson and his team at MyCar Charnwood and recommend their services to anyone who feels finding a place to service your car stressful. They'll ensure its stress free.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

In awe of the work professionalism at MyCar Charnwood.

The staff at MyCar Charnwood are so helpful, informative and they go out of their way to help solve all your motoring issues. They are thorough, courteous and so professional. 5 stars for the hard work and conscientiousness you guys put in everyday, even on your extremely busy days. Kudos to Alex and Tyrone in particular for being so professionally driven managers of the team. Will be a lifelong customer for all my cars for my fam. Keep doing what you’re doing and the business most definitely will go far. Love your work and your drive to be so helpful and professional. An easy 5 stars award for all your work efforts. Many thanks again.

May 8, 2024
Rated 5 out of 5 stars

Polite and speedy

The team addressed all my concerns and questions quickly and very politely - which was really great as I literally drove in with no appointment. Checked my tyres and fixed my spare in under 20 minutes!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I stopped in without an appointment seeking help to change over new number plates. These guys were above amazing! Got the job done quickly and didn't charge me. 10/10 team thanks for your kindness and help.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

The guys at Charnwood are always helpful, friendly and efficient. Only had a small issue but they fitted me in and fixed the issue promptly. Would recommend them for car service and tyre maintenance.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

The owner of Mycar Charnwood was very…

The owner of Mycar Charnwood was very friendly from the phone call to the completed job.

Their service was good, fast and reasonable priced.

We will highly recommend their service, and will be returning for our car needs in the future.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Always get amazing service from these…

Alway get amazing service from these guys. We get 4 of our cars serviced here - the guys are all gentleman and it is always lovely dealing with them. Want honesty and reliability - see the guys at charnwood

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Consistent Exemplary Customer Service, Charnwood, ACT, Mycar Tyre & Auto

I continue to be amazed by the exemplary customer service provided by the Charnwood ACT Mycar Tyre & Auto team. The manager immediately recognised me from a previous visit several months ago and listened intently. Having missed the public transport, I arrived after closing time to collect my vehicle. Incredibly, I was greeted by workshop mechanic Tyson, who had stayed behind to make sure that I and my car got home safely. He spoke to me kindly and smilingly and I left feeling grateful and good about the world. I cannot recommend this team highly enough. Huge 'thank you'!

May 12, 2023
Unprompted review
Rated 1 out of 5 stars

Don't go to MyCar Charnwood.

I took my car to the MyCar mechanics, as they said they could repair a centre bearing on my Commodore. I also asked for the transmission fluid to be replaced and the differential oil to be replaced.
When I got the car back I had to return it because the centre bearing was incorrectly repaired and the whole car vibrated from the spinning drive shaft which was not balanced properly. Also, the auto transmission oil was leaking onto my driveway.
I returned the car to have the centre bearing fixed and they didn't fix it. The shop manager told me to go and get it fixed and he would pay for the repair. Hopeless. Then I spoke to the area manager who said he would fix it and reneged on the shop manager's deal. At that point I had already ordered another part and paid the $1,000 deposit for a new mechanic to fix the issue. Don't go to MyCar Charnwood ACT.

March 6, 2023

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