mycar Tyre & Auto - Claremont Reviews 

239
TrustScore 4.5 out of 5

4.4

Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010 Claremont, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous service - the mechanic was so friendly - he very kindly offered to do my job on the spot when i was expecting to wait an hour. Then, even better, he very generously decided it would be... See more

Rated 4 out of 5 stars

Car service completed though what seemed like an internal mix up,the four new tyres being fitted had been overlooked. Through some quick action by the staff, the situation was retrieved. I thanked th... See more

Rated 5 out of 5 stars

Keat at Mycar tyre and auto Claremont was very patient in trying to investigate the problem with my car. Most importantly he listened to understand the symptoms and went out of his way to replace a pa... See more

Rated 5 out of 5 stars

Not that i'd recommend doing this, but I rocked up with 5mins till closing with a nail lodged in the tyre. The manager checked to make sure air wasn't leaking before pulling it out and then refused... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Claremont

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010, Claremont, WA, Australia

  • (08) 6330 7402

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.4

All reviews

(239)

32,248 reviews in the last 12 months

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Rated 2 out of 5 stars

answer the phone

i recently had a car serviced at the Claremont WA outlet, i tried for 2 days to make a phone appointment, the website crashed every time i tried to book online and the 13 number had the same result as the direct number. I eventually went into the store to make an appointment. The my wife wanted to service her car and had the same experience, so when i collected my car i booked hers in. She then needed to cancel a few days later, again could not get through to cancel, very disappointing. Whilst collecting my car i also noticed a incoming call was hung up on, i mentioned the trouble i had getting through and i was told they were short staffed. Pfft, not good enough, i service three cars through this outlet. Im sure i am not alone in being upset about the customer service here.

March 19, 2023
Rated 5 out of 5 stars

The team at MyCar Claremont…

The team at MyCar Claremont consistently go over and above in customer service, helpfulness, skill and follow up. I could not recommend them any more! Amazing old fashioned service from people who care. Thank you!

January 23, 2023
Rated 1 out of 5 stars

I have regularly used mycar Claremont…

I have regularly used mycar Claremont for all servicing. When I booked the car in for a service, I advised the mechanic that the car was running a bit rough, like missing a beat every now and again. this was noticeable when idling and accelerating.
The service was carried out and I drove down south the very next day. on the way down I noticed that it was still a little rough and thought I would have to take it back upon my return. the second day the car was very rough and some of the electrics ( indicator) were faulty. I lost most of the power and could not accelerate beyond about 40km which is very dangerous in a 110 km zone. I managed to lip but to the place I was staying at down south. I had to beg to get someone to look at it as a matter of urgency because I was not a regular customer and they were busy. Never the less I was able to book it in and they ran diagnostics on the car and said the cylinder coil was faulty and had to be replaced. I said that this had been happening for awhile and that the car was service before I came down. His comment was that this should have been picked up.
I am very disappointed that this was not addressed given I advised the mechanic I was having troubles with the car missing/ running rough. For this to happen in the country area it was dangerous.
Greg Wall AM

January 15, 2023
Rated 5 out of 5 stars

Hi My Car

Hi My Car, thank you for working on my echo, believe it or not, you have carried out the best tune up I’ve ever had done, my echo is running as if it was straight out of the show room, I’m very pleased with your work. I’ll see you all for the next tune up. Happy new year to all of you Thank You Carl.

January 18, 2023
Rated 5 out of 5 stars

Brake pads and discs changed.

I had the brake pads and discs changed on my car. I was happy with the results and the team that did the work. I can recommend mycar Tyre & Auto in Claremont.

November 28, 2022

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