The team at mycar Cleveland were fantastic! They fit me in at short notice to take a pesky screw out of my tyre and repaired it within 30 minutes. Highly recommend! Will certainly come back if the... See more
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I can’t thank the guys here enough for the amount of effort that they went through to ensure my car was fixed on the same day. Jordan and his Co-workers went above and beyond to find a particular piec... See more
Scott helped us put yesterday putting our new number plates on the car because we couldn't get the old ones off. He refused to take our money!! What a legend! Old fashioned, wonderful service with a s... See more
Brad and the team, have been extremely helpful, and listen to any concerns i have regarding the car. They spend the time to explain what's going on and the best possible way to fix issues. Defini... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Cleveland
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shore Street West, 4163, Cleveland, Queensland, Australia
- 07 3215 8356
4.8
Excellent
149 reviews
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Great service and helpful staff
The staff at Cleveland was very helpful and responded to our request urgently.
Great service.
May 11, 2025
Amazing first experience
The service I received this morning for a punched tire was highly professional and I could be seen straight away on a Saturday morning, I was so grateful. From now on I’ll be going to my new tyre place which will be ‘my car’.
May 10, 2025
Unprompted review
Great service and communication
Great service and communication! Isaac really helped me out and did a great job!
April 27, 2025
Top Team
The team were spot on with their quotes and the work was completed on time. Good communication and they helped with decision making
April 3, 2025
Very prompt service
March 24, 2025
Service time
Quick drop off, great service, happy, polite, helpful.
Going back there to get my tires done.
March 17, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No nbn so unable to complete log book…
No nbn so unable to complete log book service, have to take car back on another day for work to be completed, also had to pay cash with no receipt for the work/money
March 17, 2025
Reply from mycar Tyre & Auto - Cleveland
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I was quoted one price when booking…
I was quoted one price when booking however when I picked up my car the price was over $200.00 more with no additional work performed. $509.00 for a minor service on a Mazda CX3 with no issues or additional parts used except for a cabin filter is very expensive compared to competitors. When I questioned the price I felt lied to as the worker stumbled with why the price was what it was. I will not be returning.
February 12, 2025
Reply from mycar Tyre & Auto - Cleveland
Hi Elizabeth,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Orsum all around
After being given a great price, I was told I'd have an hour and a half to wait for the job to be completed. I drove away after just 45 minutes!! Now that'z service.
February 20, 2025
Very friendly and understanding staff
Very friendly and understanding staff. I brought my car in for a service and I had some concerns about the car. The staff were knowledgeable and understanding, made the whole process painless.
January 30, 2025
Great staff
Jordan made the whole experience wonderful and went out of his way to follow up with me. I found myself in a tricky situation with my car playing up but he couldn’t be more helpful and got it sorted. Thank you Jordan :)
January 17, 2025
The Best Service for an Awkward Car!
I can’t thank the guys here enough for the amount of effort that they went through to ensure my car was fixed on the same day. Jordan and his Co-workers went above and beyond to find a particular piece needed to remove the tyres from my VW Polo - they went as far as ordering a new kit from Brisbane which was hand delivered to the work shop in Cleveland to ensure that my car was fixed and ready to go on the same day! A truly fantastic experience. I will most definitely be using their services from here on in. THANK YOU!
January 15, 2025
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