mycar Tyre & Auto - Clifford Gardens Reviews 

281
TrustScore 5 out of 5

4.8

Anzac Avenue, 4350 Newtown, Queensland, AU


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Rated 5 out of 5 stars

I cannot recommend MyCars Clifford Gardens Toowoomba more highly. We usually go to a Mycar in Brisbane but had a breakdown in Toowoomba. Rang this place. They couldn't be more helpful and juggled thin... See more

Rated 5 out of 5 stars

The team are friendly and accommodating. Excellent communication. No hidden surprises or cost everything is explained well and upfront. Prices are reasonable. The work is completed on or even befor... See more

Rated 5 out of 5 stars

The boys at MyCar Clifford Gardens looked after our car and gave us some great advice on tyre tread and patterns. My wife tried two lots of tyres deciding on a brand and they were very helpful in orde... See more

Rated 5 out of 5 stars

Mycar Tyre & Auto at Harristown Clifford Gardens , Staff member Jake is always so friendly & happy to help . Service is great in all areas . I recommend Mycar Tyre & Auto to all my friends , family &... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Clifford Gardens

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

29,235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect as always

Ty and the team at mycar never steer me wrong when it comes to taking my car in for a service and a check. Work is always completed to high standards and is always upfront about the work that needs doing, the time frame for when the work will become critical and there is never any hidden charges. Will always go back

November 29, 2024
Rated 5 out of 5 stars

They made my life so easy

They made my life so easy, they not only serviced my car but go above and beyond. They are pretty good with prices and very good at communicating

November 26, 2024
Rated 5 out of 5 stars

The manager

The manager, (Ty), is very knowledgeable, polite, patient with my questions and queries, explains things well which teach me knew things, always polite when talking to customers, and delivers on quoted finish times. If it's not automotive electrics or smash repairs, I always use Mycar Clifford Gardens for my car's tyres, services, and component replacement for restoration and preventative maintenance purposes.

November 12, 2024
Rated 2 out of 5 stars

Will not return

Car was booked in for a 90000km service. Used the website to obtain pricing and called to book advising the price the website had said. Dropped car off and received a phone call shortly thereafter to say the service was going to be $1100 which was in excess of $600 more than what was quoted online. Advised them when they called that was not was quoted to be told yeah there’s something wrong with the website. Car was already there so agreed to continue with service. Picked the car up, took off down the road and my bonnet was left open and unlatched. Parked the car in the garage only to come out a couple of hours later to find all over the ground. They had not cleaned the drip tray after changing the oil. Phoned to complain and the advice was they’d give me some degreaser. I also had a wheel alignment and rotation on top of the quoted service price, 2 of my tyres had been dragged around the cement clearly and not even wiped off. Will not return or recommend

November 1, 2024
mycar Tyre & Auto - Clifford Gardens logo

Reply from mycar Tyre & Auto - Clifford Gardens

Hi Sarah​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I arrived without an appointment to fix…

I arrived without an appointment to fix a punctured tyre.
Even though they were short staffed, they managed to book my car in and have the tyre repaired, within an hour.
Great service and friendly staff!

Thank You!!

October 31, 2024
Rated 5 out of 5 stars

Had an appointment scheduled for last…

Had an appointment scheduled for last week Tuesday. I was scared it was gonna take 1-2 days minimum but I was wrong. Dropped her off at 12pm, was called at 3:45 to come pick it up.honestly, I was impressed at the quality and speed of work carried out on my vehicle. Thanks guys

October 22, 2024
Rated 1 out of 5 stars

Worst service ever

Not welcoming, attitude like they doing free service
Even service is not good, seems
like nothing much done in my car service but changing engine oil.
Car service included lot of things but not even tyre air pressure was checked.
I don’t recommend this place

September 19, 2024
mycar Tyre & Auto - Clifford Gardens logo

Reply from mycar Tyre & Auto - Clifford Gardens

Hi Anand​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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