mycar Tyre & Auto - Coburg Reviews 

310
TrustScore 4.5 out of 5

4.7

590 Sydney Road, (Corner of Champ Street), 3058 Coburg, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was the first time I had to make a major decision about my car since my dad passed away and the mechanic that helped me was amazing. He was really honest and helpful and I felt really looked afte... See more

Rated 5 out of 5 stars

Awesome service, customer friendly, had tyres in stock, booked appointment 2 days ago, installed on time. Would highly recommend them to anyone established business in Hervey Bay worth more than 5... See more

Rated 5 out of 5 stars

Dropped in without a booking and Stuart looked after us fitting us in on a Saturday so close to Christmas . We thought we had no chance of anyone fitting us in but Stuart and his team helped out and g... See more

Rated 5 out of 5 stars

I had a great experience with this car service. The team was efficient, professional, and easy to deal with from start to finish. Everything was explained clearly, and the work was completed on time w... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Coburg

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 590 Sydney Road, (Corner of Champ Street), 3058, Coburg, VIC, Australia

  • (03) 8585 7146

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(310)

32,163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very helpful assistance over the phone when booking. Team sent an txt when the tyre was ready and were willing to remove the spare and replace the wheel back on the car. Professional & friendly.

April 9, 2026
Rated 5 out of 5 stars

Helpful

Helpful, efficient, polite and did a great job on my car. Thanks to everyone at Coburg MyCarn- a long time customer.

March 30, 2026
Rated 5 out of 5 stars

Amazing service

I can't thank the Coburg team enough. You're keeping us safe on the road and I am so grateful 🙏. Thank you servicing my old Rav4, and when strange things happen (lights on the dashboard glowing) accepting her back to check and make safe. Wonderful service, kind and caring staff, I can't fault you and team. Thank you.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Staff were friendly

Staff were friendly, helpful and efficient. The job was done very promptly. I appreciated the 30 day warranty on the new tyres and the follow up on that.

March 4, 2026
Rated 1 out of 5 stars

Car was towed in for engine failure

Car was towed in for engine failure, roadside assistance team was great and I have had really good relations with the watergardens store in the past, my car got towed to coburg as this was the closest store on breakdown, my vehicle required a new engine I was quoted and not really given a reason why as to how the engine failed and what caused it just that it needs this and this is the price. A whole engine was fitted into my vehicle with in 24 hours I got it back and multiple things were wrong the car clearly wasn’t started or test driven after failing to tell me the job got subcontracted somewhere else. I needed to tow the car back to coburg as it broke down again 2 days after getting it back. The car sat with them for a week, I finally have it back and I am not confident it’s still 100% correct but I don’t want to take it back to coburg. I am STILL waiting for an invoice so I know where the new engine came from in my vehicle and what the engine nimble is for vic roads, the lack of care factor and attention to detail in that store is mind blowing… you’d think putting a whole new engine In a customers car you would have a proper diagnostic as to what went wrong and why, where the new engine came from. Not to mention the second breakdown they told me there was water in the coils from washing the engine bay!? Last time I checked the coils are behind a plastic cover. Not sure how that happen but again no answer no explanation, not even any paper work on both visits, I would love a call from someone in head office so I can get the details that I require to give to vic roads in order to keep my car complying with their road standards

March 2, 2026
mycar Tyre & Auto - Coburg logo

Reply from mycar Tyre & Auto - Coburg

Hi Jake​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Phenomenal Service

Phenomenal Service! I've been having my cars serviced at this location since I moved to Australia and they've always been amazing. The servicing is done quickly and thoroughly. I will continue using My Car for their great prices and amazing staff.

February 28, 2026
Rated 4 out of 5 stars

Customer Service

The only problem was Not enough customer contact while the car was getting new tyres. I had to phone twice to get an update. Initially I was told 2.0hrs approx. and work would be completed. I dropped the car off at 09:00am. My first phone call was at 12:30pm to find out how things were going. I was told the new tyre’s had just arrived and the car would be ready at 2:00pm. I then phoned at 2:45pm and was told the car is getting a wheel alignment and should be ready at 3:30pm. I did mention that they should have contacted me to let me know what was happening. They apologised when I pickup the car. Just needs to be improved. Cheers.

February 27, 2026
Rated 1 out of 5 stars

Disappointing Experience After 15 Years of Loyalty

For the past 15 years, I have had my car serviced at mycar, from Preston to Coburg, and I have always been satisfied with the service provided. Unfortunately, my most recent experience at the Coburg branch was extremely disappointing.
Firstly, a message was sent to my husband at 5:10pm advising him to collect the car, even though the closing time was 5:30pm. When he arrived shortly after, the store was already closed.
Secondly, when my husband returned the following morning, he found the car parked outside in a 2-hour parking zone, while the mycar parking spaces were empty.
Thirdly, my husband had to return again because the fuel gauge was not working properly after the service.
Finally, the next day when I drove the car, the ignition was running rough. As a result, we had to bring the car back once again last week.

We paid $1,400 for this service and did not expect this level of inconvenience and poor workmanship. After 15 years as loyal customers, this experience has been very disappointing. Due to the issues outlined above and the lack of care shown, we have lost confidence in mycar Coburg and will not be returning in the future.

I trust you will take this feedback seriously to ensure other long-term customers do not have a similar experience.

Kind Regards,
Mila Blazquez

January 29, 2026
Rated 5 out of 5 stars

Great communication and service

Great communication and service. They were able to identify an issue with the engine mount and have it fixed very quickly for me during a routine service. My car is running perfectly again and I’m really happy with my experience. Thank you ☺️

February 18, 2026
Rated 1 out of 5 stars

AC not working upon pickup

AC not working upon pickup, cabin fan only working when switched to the highest position. Went straight back into the office, staff were not phased, indicating they had not worked on that part of the car, so it wasn't anything they did. Further suggested it wasn't working when I brought it in (which it was). Solution was to bring it back on Monday to have it fixed. Did some research, 2 connectors had been left unplugged when the cabin filter was changed. When reconnected, works perfectly. Unsure if this was a genuine mistake, or if they wanted more money out of me. Also, my $1 supermarket trolly coin was stolen from the glovebox. Very unfortunate experience.

February 20, 2026
Rated 5 out of 5 stars

Coburg Mycar Tyre & Auto

Great service as always. Quick and efficient. Car was ready for pick same day. Thank you to Stew and team. Highly recommend Coburg Mycar Tyre & Auto.

February 13, 2026
Rated 5 out of 5 stars

Top Marks to the Coburg mycar Team

I like the online booking process. Stuart and his team are helpful and professional. I think mycar service are competitively priced, and certainly much more affordable than the dealerships.

February 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look