mycar Tyre & Auto - Cranbourne Park Reviews 

369
TrustScore 5 out of 5

4.8

Centro Cranbourne Shopping Centre Enter off Stawell Street (near Lamb, Street), 3977 Cranbourne, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dropped tyre off to be repaired late one night, early next morning a message to say it was ready. Really good servive from Kyle and everyone at Mycar Cranbourne Park

Rated 5 out of 5 stars

Anti theft screws changed over & new ones put on. Wasn’t an issue. Absolute pleasure to deal with as usual.

Rated 5 out of 5 stars

Excellent service provided by MyCar Cranbourne. Two new tyres were fitted, balanced and aligned in a timely manner. Fixed a puncture on an existing tyre for free which I didn't expect. Staff are co... See more

Rated 5 out of 5 stars

Nathan made my experience exceptional. I gave them my car full of problems and with impeccable mechanics and 100% know how I drove away with my car like brand new. They went above and beyond with cust... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Cranbourne Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Centro Cranbourne Shopping Centre Enter off Stawell Street (near Lamb, Street), 3977, Cranbourne, VIC, Australia

  • (03) 8585 7104

4.8

Excellent

TrustScore 5 out of 5

369 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(369)

32,223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. When I called worried about my car being unroadworthy after having taken it to another auto place only a couple months back, not only did they listen to me, but were very understanding, accomodating, went above and beyond to assist me, and moved their day around to fit me in first thing the following morning. They were punctual with the time given for my repairs. Staff were professional in manner, friendly, polite and treated you as a person not just another number. They explained the problems they had found, were honest and promptly fixed them as soon as I gave them the authorisation to do so. They were competitive with their pricing. Very easy to deal with the staff, especially Kyle, at the Cranbourne Park service centre. Would highly recommend anyone to use this auto repair shop. Will definitely be back when the time arises. Thank you to all working there and keep up the great work. 😊

October 15, 2024
Rated 5 out of 5 stars

My Car.

As we are a one car family,Mycar took us home and picked us up when our car was ready to collect.

September 14, 2024
Rated 2 out of 5 stars

Front of staff friendly and prompt.

Front of staff friendly and prompt.
Reason why am giving 2stars as had my car serviced recently and thought they did a thorough job until had a breakdown recently and cause of it was literally had no fuel which the fuel gauge on dashboard gives me a false reading. Been told that the spring inside when did a fuel filter replacement was left uncheck nor didn't bring back to where it should be. Massive thanks to Mycar at fountain gate they did a thorough check including spark plug, alternator and batteries to ensure smooth running of my car. Will go to their store next scheduled logged service.

September 14, 2024
mycar Tyre & Auto - Cranbourne Park logo

Reply from mycar Tyre & Auto - Cranbourne Park

Hi Allesi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The guy on the front service counter…

The guy on the front service counter was really helpful and gave me a short time only to come back for collection of the 2 replacement tyres. It was only half hour latter so I just did a bit of shopping and came back 45 mins latter for the collection. No surprise to me that they were ready as I use them for many years and always 5 star service.

September 16, 2024
Rated 5 out of 5 stars

Friendly and helpful staff

The staff were lovely and explained everything that was included.
They listened to me when I was explaining what my concerns were and didn’t treat me like an idiot.
They showed me what work they had done when completed.
They were extremely busy with phone calls and walk ins but they were polite and friendly with everyone no matter what was going on.

September 13, 2024
Rated 5 out of 5 stars

Great shop

They are so professional that they can fix my car's issue every time. The price is very good too. I strongly recommend this mycar shop.

September 13, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. I felt like I was being heard when talking about the issues with my car. Kyle kept me updated with the progress on my car and the cost.

August 29, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look