mycar Tyre & Auto - Cranbourne Reviews 

347
TrustScore 4.5 out of 5

4.7

1120 Cranbourne Frankston Rd, 3977 Cranbourne, VIC, AU


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Rated 5 out of 5 stars

I had an unexpected slow puncture in my rear driver's side tyre and needed help urgently. I called MyCar Cranbourne Park on my way home from work today 29/06/2026 and they were able to fit me in... See more

Rated 5 out of 5 stars

Service was friendly and efficient. Mechanic provided a proper itemised quote, worked with me to complete more urgent repairs within my stated budget, and made a plan to complete less urgent work at a... See more

Rated 5 out of 5 stars

Bloke from Cranbourne was awesome told me about Afterpay and a few other things about my car wasn’t pushy with anything just seemed like a bunch of good people in there will be taking my car there for... See more

Rated 5 out of 5 stars

Visited My Car Cranbourne on 14 June 2025 for a tyre replacement, and I couldn't be happier with the service. I called in on short notice and Craig was able to fit me in quickly without any hassle... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Cranbourne

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 1120 Cranbourne Frankston Rd, 3977, Cranbourne, VIC, Australia

  • (03) 8585 7176

4.7

Excellent

TrustScore 4.5 out of 5

347 reviews

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4.7

All reviews

(347)

35,702 reviews in the last 12 months

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Rated 1 out of 5 stars

Won’t be back

I went in at the appointed time, but Craig didn’t have the tyre available which he said on the phone that he did. I went in to change one tire which had a screw in it. They had a look and said I needed to change two of my tyres. I really only wanted to change the tire which was damaged by the screw, but I reluctantly agreed. However, then I said no I will just replace the damaged tire and think about the other one. He said he would need a deposit to order it in for that afternoon and I said that was fine. Then he changed his mind and said he wanted full payment for the tyre. I said I would pay the deposit. He said he now wanted full payment because I was wasting his time changing my mind from two tyres to one tyre! I left and went elsewhere. In fact, the Customer Service was so good at the other place I got both tyres changed!

November 21, 2024
mycar Tyre & Auto - Cranbourne logo

Reply from mycar Tyre & Auto - Cranbourne

Hi Ma​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

My car is good

My car is good, working well and the staff is very good and well mannered too. Treat people well.

November 21, 2024
Rated 5 out of 5 stars

Very helpful and friendly.

I’m not sure of the gentleman’s name but his expertise and genuinely helpful nature was first rate. He was friendly and I could tell he knew his craft inside out.

November 13, 2024
Rated 5 out of 5 stars

Easy to talk to

Easy to talk to, cars running great!
Explained everything that needed attended to will be using them for my regular services

November 9, 2024
Rated 5 out of 5 stars

Narender did a good job explaining…

Narender did a good job explaining everything about my service and a trustworthy candidate for car repairs and services.
Spent some time looking for my car history and they did servicing accordingly.
Highly recommended.

November 12, 2024
Rated 4 out of 5 stars

The Quick Service & Polite Staff Matt was very obliging when I was unable due to ill health drop my car off at the Garage, Matt picked my car up from my home.

My Mechanic was overseas & My Car was recommended to me, I required replacement of all hoses, new tyres, service & radiator checked
I asked that the car be checked as it was stopping in the middle of traffif if I did not keep my foot on the petrol, it was difficult to start, it is still the same after all the work I had done to the car. I still feel it has something to do with the Petrol Pump. It has been checked & My Car can not seem to find the Complaint, but it happens often & dangerous if on a busy road apart from this complaint I am happy with the work that has been done on the car.
If Matt or someone could please call me as when I got the car back the other day there is a leak from the right hand side of the car now, not water but no odour from whatever it is, this has not happened before now & with all the work I had done I was told the car would last me a long time before needing more work. If someone can call me please 0410052988 Thank you.

November 7, 2024
Rated 5 out of 5 stars

Smoking and shaking Astra

Took my daughters car in Craig and the guys couldn’t be more helpful diagnosing it as a cracked piston and advises to take to dealer which we did and had fixed under good will thanks guys for your help

October 14, 2024
Rated 5 out of 5 stars

Trustworthy and honest

Craig is always so accommodating and helpful whenever I turn up out of the blue with an issue. He’s very trustworthy and explains things to me in ways I understand. Whenever possible, I always make sure I bring my cars to Craig.

October 21, 2024
Rated 5 out of 5 stars

Happy long term customer

Craig and the team are always fantastic with their customer service and servicing or fixing issues with my car quickly. I highly recommend visiting this my car store!

October 12, 2024
Rated 5 out of 5 stars

First time with mycar tyre and auto

I would like to extend my sincere thanks to Craig and the team for going above and beyond with their exceptional service. Despite it being late on a Friday afternoon, they were able to price match competitors and source the specific branded tyres I requested. I also greatly appreciated the open and honest communication from Craig throughout the process, as well as the thoughtful gesture of picking me up from home to collect my car. Their dedication to customer service was truly commendable.

October 11, 2024

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