mycar Tyre & Auto - Croydon Reviews 

423
TrustScore 5 out of 5

4.9

Corner of Mount Dandenong Road and Civic Square, 3136 Croydon, VIC, AU


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See what reviewers are saying

Rated 4 out of 5 stars

The service was quick, efficient and friendly, but I still have not received my petrol voucher email after signing up for the deal. I received an email about the 12 months roadside assistance, but st... See more

Rated 5 out of 5 stars

We have had nothing but a fantastic experience. From drop off to contact during the service with options through to the pick up and details of requirements for next visit. The boys do an awesome jo... See more

Rated 5 out of 5 stars

Great service - I had unplanned issue with a split coolant container which sent the temperature gauge very high. I ‘limped’ to the Croydon Mt Dandenong Rd service centre, explained the situation.... See more

Rated 5 out of 5 stars

The whole process to get new tyres was so easy. The website allowed you to type in your rego bringing up all suitable types. And the 40% off Pirelli tyres was an awesome deal. Staff were very friendly... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Croydon

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Corner of Mount Dandenong Road and Civic Square, 3136, Croydon, VIC, Australia

  • (03) 8585 7131

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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4.9

All reviews

(423)

35,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was great

Service was great. Checked car over and notified me of anything that needed repairing. All done in fast time with plenty of dialogue to keep me informed

February 27, 2025
Rated 5 out of 5 stars

Friendly staff!

Friendly staff!
Wasnt happy with my last Kia capped service. So was looking for somewhere new, after my daughter used My Car and was very happy i booked my car in.
They came in nearly $200 cheaper than what Kia would have charged me for their capped service. (Which i also thought was more than id ever paid previously with car servicing)
So very happy and will be taking my car back.

February 18, 2025
Rated 5 out of 5 stars

Saved The Day

I must say , the experience at MYCAR Croydon was outstanding. From the moment I walked in I was greeted kindly. I informed the manger that I had no break lights, he immediately went above and beyond and repaired my lights immediately.
His exceptional customer service and understanding had reassured me that I could get back on the road safely.
Thankyou so much, I’m very grateful for your assistance.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

The Team at Mycar Croydon are Great

The Team at Mycar Croydon are Great, as a female its always hard to find a mechanic that you can trust and who doesn't try to rip you off. Always found this team to be trustworthy and honest and never had an issue with any of their work. Previously been there when I couldnt get my window closed they temporarily fixed it for free until they could get me in the next day to replace it.

February 20, 2025
Rated 1 out of 5 stars

Do not trust mycar

Do not trust mycar. They do poor quality work with cheap brands. They recently charged me $1300 for new brakes and rotors which i have now had to pay someone else to do 12 months later because they either used a cheap brand and didn't install them correctly or never replaced them in the first place as what was on my car is not what they invoiced me for. Their explanation was that i must have put different brakes on even though the new ones they supposedly just put on had a lifetime replacement guarantee which just makes no sense whatsoever. NO ONE ELSE HAD WORKED ON MY CAR EXCEPT THEM. Their customer "care" team does not listen they just dismiss you when you report that one of their stores has blatantly ripped you off. Have since found plenty of other similar stories about these crooks. Just stay away from them they can not be trusted.

EDIT IN RESPONSE TO REPLY: Hi mycar copy and paste reply, thanks for your thoughtful response after carefully reading my review and taking the time to show how much you care about your customers. What a joke. It's ok i have evidence now that the brakes, rotors and service I paid $1300 for was NOT done and have already begun legal action after a long chat with Consumer Affairs. Either just the guys at the shop i went to are running a scam and head office doesn't know or they do and are just covering for them... I will be using every resource to warn as many people as possible about what happened. Who knows how many other people have been ripped off without knowing.

February 7, 2025
mycar Tyre & Auto - Croydon logo

Reply from mycar Tyre & Auto - Croydon

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

Friendly and professional service at a great price. The team are always easy and friendly to deal with and get the job done.

January 14, 2025

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