A serious brake problem was discovered during routine service This has now been rectified but further issues were uncovered but without exceeding the original quote ha e successfully been resolved .... See more
Location
Switch locationBrimbank Plaza Enter off Station Road (near, Kmart Tyre & Auto Service, 3023 Deer Park, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you My Car at Brimbank, Melbourne. Wonderful, friendly and professional service. They serviced my car, changed battery and i also Purchased tyres whuch includes free My Car Tyre & auto road... See more
Amazing experience! W had John look after us. He was amazing, informative and responsive. We took our Hilux for the first time yesterday, only in for a few hours then received a message the car was re... See more
⭐️⭐️⭐️⭐️⭐️ Amazing Service from Jarrod & Team at Deer Park mycar After weeks of frustration with my battery light issue—and two alternator replacements—other mycar centres just told me to see... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Deer Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Brimbank Plaza Enter off Station Road (near, Kmart Tyre & Auto Service, 3023, Deer Park, VIC, Australia
- (03) 8585 7157
4.5
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was great
Customer service was great. It would be nice if they cleaned the wheels and put some tyre black on the tyres so it’s looking good
June 13, 2026
Satisfied experience
Great customer service with clear explanation of the process and service. I would definitely return for my next service.
June 12, 2026
Excellent customer service!!
Excellent customer service!!
Who has a wealth of knowledge.
A company who cares about their clients!!
June 9, 2026
A serious brake problem was discovered…
A serious brake problem was discovered during routine service
This has now been rectified but further issues were uncovered but without exceeding the original quote ha e successfully been resolved . I can't thank the manager and workshop staff enough and would recommend the Deer Park site to anyone.
June 5, 2026
Profession and courteous
Profession and courteous, kept me informed on progress. Went above and beyond to have the car ready for me to register with VIC Roads
May 26, 2026
Fast and efficient
May 12, 2026
They tell me all the problems that my…
They tell me all the problems that my car has that need to be fixed and they give me genuine advices about my car
April 25, 2026
MYCAR were prompt and efficient
MYCAR were prompt and efficient. Kept to the time schedule as discussed.
April 21, 2026
Great customer service
April 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had a very disappointing experience…
I had a very disappointing experience with this MyCar branch. Not only are their services quite expensive, but the quality of the work and professionalism were far below expectations.
I brought my car in to have an issue fixed, but after the service I received the car back with additional problems that were not present before. I returned the vehicle again to have it corrected, but unfortunately the situation did not improve.
Having to bring the car back multiple times, only to receive it with more issues, is extremely frustrating and not what I would expect from a professional automotive service provider.
I hope management takes customer feedback seriously and improves both the quality of their repairs and their overall customer service.
March 6, 2026
Reply from mycar Tyre & Auto - Deer Park
Hi TE,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Flexible booking arrangement and great service
Flexible booking arrangement and good service
March 12, 2026
Quick and efficient tyres service
Booked my car for a set of new tyres and wheel alignment. Dropped the car off a bit before 8am and the entire service was done before 10am. New tyres was great and the price was very reasonable for a set of branded comfort touring tyres.
February 14, 2026
Excellent Customer Service.
Excellent Customer Service.
Communication
Timeframe
Understanding My Concerns and advisement.
February 13, 2026
Very good and reasonably priced for…
Very good and reasonably priced for tyres and roadworthy
February 18, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.