mycar Tyre & Auto - Delacombe Reviews 

389
TrustScore 5 out of 5

4.8

Delacombe Town Centre, 315 Glenelg Highway, 3351 Smythes Creek, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Staff were super friendly, super punctual, and didn't make me feel dumb for not knowing a lick about cars. Fixed up what needed fixing, and explained what still needed doing, gave a timeline of when... See more

Rated 5 out of 5 stars

I had a puncture in a tyre and took it to Mycar Delacombe for repair. The tyre was repaired and replaced on my car within the time frame I requested.

Rated 3 out of 5 stars

Done auto service and all tyre change including wheel alignment. Notified the store about non closing the engine oil cap after reaching home. I drove back and rechecked with them. Also I noticed a ri... See more

Rated 5 out of 5 stars

I had my car in for a service and a couple new tyres. I really like the online booking service and how you pay when booking. You know exactly how much, so no surprises at pickup. The guys were... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Delacombe

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Delacombe Town Centre, 315 Glenelg Highway, 3351, Smythes Creek, VIC, Australia

  • (03) 8585 7173

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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4.8

All reviews

(389)

32,194 reviews in the last 12 months

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Rated 5 out of 5 stars

Delacombe MyCar are the best!

Delacombe My Car are friendly, efficient and affordable. They have always looked after myself and my car.. Wouldn’t want to go anywhere else. I’m very grateful I found them (plus the free road side assist is a bonus) 😁

December 4, 2024
Rated 5 out of 5 stars

Very Highly Recommend DTC My Car🤗Two Very Happy Customers

I got my tyres 18months ago, Jack and the team at My Car DTC were very friendly helpful and knowledgeable, explaining all the extra ongoing benefits.
So we Returned for my husbands Subaru tyres, Jack especially went over and above to get the best tyres at the best price for our car. Really appreciate his efforts.
Two Very Happy customers will spread the word to all our friends and family.

November 29, 2024
Rated 3 out of 5 stars

No courtesy call

Customer service wasn’t at par with the previous years I’ve been taking my car in this branch for service. No courtesy call when it was finished, leaving us in wonder when it is ready. Couldn’t contact the CS neither to atleast find out for ourselves. As My car doesn’t have the pick up /drop off of clients we had to walk in the heat to get the car later in the pm guessing it might have been ready by then. Explanation of parts to be repaired is very rushed.surely, they can be considerate than this

November 29, 2024
mycar Tyre & Auto - Delacombe logo

Reply from mycar Tyre & Auto - Delacombe

Hi Melany​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I was charged $240.00 to replace a…

I was charged $240.00 to replace a broken window. An hour and fifty minutes labour I was charged. That is over a $120.00 an hour. Come on, I get my car, my wife’s car and the mother in laws car all serviced by you at DTC. Not no more, you have lost our regular customers..

November 25, 2024
mycar Tyre & Auto - Delacombe logo

Reply from mycar Tyre & Auto - Delacombe

Hi Dean​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Not impressed

Made a booking for 2 new tyres and a wheel alignment. Was told it would take 30 to 45 minutes. Ended up taking 90 minutes. Quite inconvenient.

November 11, 2024
mycar Tyre & Auto - Delacombe logo

Reply from mycar Tyre & Auto - Delacombe

Hi James​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The person I spoke with was informative…

The person I spoke with was informative about what needed to be done and the price. Call was provided with an update on further items that would require addressing. Car was available to be picked up prior to agreed time and the bonus of 12 months roadside assistance is great. Can’t speak highly enough of the person who I spoke with initially and who served me on the day.

November 6, 2024
Rated 4 out of 5 stars

Very efficient

Initially I was concerned as the tyres for my car had not arrived in time for my booking, however this was quickly and efficiently rectified and all four tyres were fitted in good time. I would certainly use mycar again and am happy to recommend.

October 29, 2024

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