mycar Tyre & Auto - Doncaster East Reviews 

396
TrustScore 4.5 out of 5

4.6

983 Doncaster Rd, 3109 Doncaster East, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent Service, needed 4 new Tyres, The friendly staff, ordered the Tyres, and changed them all in the same day. About 2 months later, had an issue with one of the Tyres, and Mycar changed t... See more

Rated 5 out of 5 stars

Tom was our mobile car service provider. He was fantastic. He kept us informed of his arrival time at start of the day, he finds out beforehand about our warranty situation, was friendly, talk me thro... See more

Rated 5 out of 5 stars

Extremely friendly and helpful staff, explained what needed to be fixed and why it needed to be fixed (breaking down repairs to essential or not essentail). MyCar at Doncaster East is my go to car rep... See more

Rated 5 out of 5 stars

I have been to mycar Tyre & Auto Doncaster East before and as always they offer top quality service. Rear break light needed replacing, so I just drove in and was attended to by Riz and Jake who chec... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Doncaster East

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

396 reviews

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4.6

All reviews

(396)

32,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely impressive services

Absolutely impressive services - informative, professional, neat and tidy! The online booking is essential, because the centre is completely swamped and I noticed that they have to turn a few walk-ins away sadly. Caleb on the reception was a very patient person with strong communication skills. Thank you for looking after my old car.

April 23, 2025
Rated 4 out of 5 stars

Mixed Experience at Doncaster East Tyre Service

I booked my tyre replacement online and got it done within two hours after dropping my car off at the Doncaster East store. The staff who helped me was awesome, super patient, explained wheel alignment and costs clearly. I’m really happy with their efficiency and service.
But the day before, I swung by the same store to ask about tyres, and an older staff (maybe the store manager) was pretty rude, impatient, ignoring me, answered phone call during the face2face conversation with me. He just told me to come back Monday since they were out of stock, but never mentioned I could’ve just booked online and avoided the back-and-forth.

April 8, 2025
Rated 5 out of 5 stars

New tyres

I went in on Monday to have tyres checked. This was done and I made an appointment for 3pm. The tyre change was done. The staff pleasant and polite.

April 7, 2025
Rated 5 out of 5 stars

Helpful & Easy Process!

Despite a small delay due to wrong parts ordered. They overcommunicated and ensured that I was informed the whole time. Further, they were transparent about what works need to be done. Very helpful!

March 26, 2025
Rated 1 out of 5 stars

Not to be trusted

Was told my tyres were cracked and needed replacing by the manager.This was a lie. The tyres were ok.Also a banana skin was left under my seat.Was also told i needed a front end alighnment.More bullshit.I would not recommend this place to service a biilly cart.

December 12, 2024
Unprompted review
mycar Tyre & Auto - Doncaster East logo

Reply from mycar Tyre & Auto - Doncaster East

Hi David​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Wonderful and easy

Everything went very smoothly, from the online booking experience, through to the day of the service. Totally recommend for cars that don't need anything fancy from a routine car service

March 22, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, very prompt after car was unexpectedly towed for repairs. Highly recommend the team at Mycar East Doncaster!

March 14, 2025

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