Here's a polished version for a review: Elkrem, the Supervisor at the Westfield Doncaster branch, is always helpful, approachable, honest, and highly knowledgeable. Every time I book my car i... See more
Location
Switch locationWestfield Doncaster Shopping Centre, Enter off Doncaster Road (near Tower Street), 3108 Doncaster, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always impressed with the quality and standard of work from the Doncaster team. Would never take my cars anywhere else
The whole job was done well. I was consulted (by phone) on extra items that arose from the log book service and was charged accordingly. I was given the invoice/ receipt which identified in detail wha... See more
Our cars are aging, 20 years (Mazda 3) and 14 years (Holden Commodore Berlina) and they just keep going never broken down and I think it’s attributed to servicing. Been going to Kmart Tyre and Auto Se... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Doncaster
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Doncaster Shopping Centre, Enter off Doncaster Road (near Tower Street), 3108, Doncaster, VIC, Australia
- (03) 8585 7134
4.6
Excellent
332 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Peter is always a great help
August 29, 2024
Peter
Peter, was every knowledgeable and help me understand the reasons as to why the tyres wore out faster than usual. He also gave us a opinion as to another tyre to try.
August 28, 2024
Unprompted review
Great people who appreciate their…
Great people who appreciate their customers and cars!
September 1, 2024
Professional experience and quality workmanship
Offered solutions and options to problems, responsive and delivered on time
August 27, 2024
Company was professional and efficient
Company was professional and efficient, let me know what needed to be done and the costings before they did the work. Definitely having my car see it there again.
August 16, 2024
The guys at Doncaster were amazing
The guys at Doncaster were amazing . Fixed my tyre immediately as I had to be at an important appointment . They made it all happen .
They are so kind but professional .
August 15, 2024
Great Experience Overall
The staff were were very resourceful and knowledgeable in their approach to fixing and servicing my car. The people were very friendly, helpful and supportive from start to end with good communication. It was a great experience overall.
August 15, 2024
Honesty
Peter was helpful, reassured me what my car needs .
And everything went well with Professional way .
Thanks
August 10, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible service, mechanics with no clue
The garage charged me $1,800 to service and fix non-critical issues for roadworthy, but gave me back the car with a new error message that I've never had before; when I asked them to fix it, they said it's nothing to do with them, it is a fault from the car key!!!!
July 31, 2024
Reply from mycar Tyre & Auto - Doncaster
Hi Basel,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service deliver what you promise…
Great service deliver what you promise on time and budget
can’t ask for more
And a damn good laugh at the same time Good Bloke to deal with
July 27, 2024
Peter and the crew are fantastic
Peter and the crew are fantastic. Knowledgeable, friendly and efficient service. Ill be using MyCar Doncaster from now on.
July 25, 2024
Easy to book in
Easy to book in. Well communicated by Mycar about my service.
Easy to pay.
July 23, 2024
Excellent service
Very friendly team made the whole experience enjoyable, felt very looked after, looking forward to coming here in the future.
July 13, 2024
The service was excellent and gave…
The service was excellent and gave professional advise. Thank you!
July 11, 2024
Excellent and cordial staff.
July 12, 2024
Peter and staff have always been competent and friendly.
I've been a customer for a number of years. Peter and his staff always been competent and friendly. They have repaired for free a number of tyres that has slow leaks, screws and nails embedded, as well as lifting out the car key that had ended up underneath the engine... I do recommend them highly.
July 11, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.