mycar Tyre & Auto - Doncaster Reviews 

332
TrustScore 4.5 out of 5

4.6

Westfield Doncaster Shopping Centre, Enter off Doncaster Road (near Tower Street), 3108 Doncaster, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Here's a polished version for a review: Elkrem, the Supervisor at the Westfield Doncaster branch, is always helpful, approachable, honest, and highly knowledgeable. Every time I book my car i... See more

Rated 5 out of 5 stars

Always impressed with the quality and standard of work from the Doncaster team. Would never take my cars anywhere else

Rated 5 out of 5 stars

The whole job was done well. I was consulted (by phone) on extra items that arose from the log book service and was charged accordingly. I was given the invoice/ receipt which identified in detail wha... See more

Rated 5 out of 5 stars

Our cars are aging, 20 years (Mazda 3) and 14 years (Holden Commodore Berlina) and they just keep going never broken down and I think it’s attributed to servicing. Been going to Kmart Tyre and Auto Se... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Doncaster

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Doncaster Shopping Centre, Enter off Doncaster Road (near Tower Street), 3108, Doncaster, VIC, Australia

  • (03) 8585 7134

4.6

Excellent

TrustScore 4.5 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(332)

35,710 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff that helped me replace my 205…

The staff that helped me replace my 205 55 r17 tyre for my toyota crown wagon were very helpful with answering my questions and clear with explaining why my old tyre couldn't be repaired, because of this experience and the staff there at the time, I'll be coming back for future work

January 2, 2025
Rated 4 out of 5 stars

Service was good

Service was good, prices seemed reasonable. Staff were polite and respectful.
Only thing was that due to being busy it wasn't until after midday that I was contacted about what my car needed done (my car was dropped off at 8am). Also it seems that you can no longer pay for the service prior to picking it up which was a nice feature in the past.

December 16, 2024
Rated 5 out of 5 stars

Great staffs.

Great staffs.
I online bought a wrong tyre for my car, front desk staff helped me to make a refund and book a suitable one. and i can repair my tyre on the same day.

November 7, 2024
Rated 4 out of 5 stars

Staff were helpful

Staff were helpful, prompt, very friendly. Would have given 5 stars except that online booking somehow got lost. Nevertheless, they fitted me in regardless.

November 22, 2024
Rated 3 out of 5 stars

Service of team members

The car runs fine. However, they said I needed a wheel alignment when 2 months prior I got 4 new tyres and a wheel alignment from Bob Jane t Marts.
They also said I needed 2 Parker globes as “they were broken” which they weren’t.

I paid for the globes as they were cheap and it’s always good to get new globes but I didn’t pay for the alignment.

Great mechanics but they tried to take more money off me so I would be careful.

The bloke I use to deal with Peter was amazing and honest, he wasn’t there when I went so I assume he has left. He clearly made an impact on the team because right now the team isn’t what it use to be.

November 21, 2024
Rated 5 out of 5 stars

On time service

On time service - quicker than promised. I was about to board a bus home when an SMS came through that the job had already been completed. Excellent 😊

November 18, 2024
Rated 1 out of 5 stars

My car before the service did not have…

My car before the service did not have the check engine lights but when I took the car after the service check engine lights were on. When I told the manager, he said it can happen.

November 6, 2024
mycar Tyre & Auto - Doncaster logo

Reply from mycar Tyre & Auto - Doncaster

Hi Nirmal​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Car Service

I was able to select my booking date and time, Peter explained exactly what was needed and also phoned to advise extra work to be done, very helpful.

November 6, 2024
Rated 5 out of 5 stars

Very pleased with the Team at Doncaster.

I am more than very pleased with the Team at Doncaster. They were able to fit me in for an urgent issue, which was resolved along with a few minor issues that I wasn't expecting to have done at the same time. The price was less than I was expecting. I will definitely be going back for my minor service in 6 months time.

November 2, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look