I got one tire fitted, not sure what happened but I paid less than original price/quote I got online. Good customer service/communication. Next time my car needs anything I'm going here.
Location
Switch locationShell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023 Duncraig, WA, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always provide great service and quality workmanship. Had my brakes done and new Tyres fitted recently and I’m very pleased with both jobs .
Car service was discounted. Manager allowed employee to drop me off to my workplace about 2 k away. Texted when services was ready. Perhaps could have listed what this service entailed and if tyr... See more
I had a puncture in my tyre, I took it to the Duncraig, WA branch, the employee was helpful and said he would get back later that day as to whether the tyre could be repaired or not . He got back vi... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Duncraig
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023, Duncraig, WA, Australia
- (08) 6330 7403
4.9
Excellent
261 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service - fast, friendly, really willing to go that extra mile to solve current problems and prevent future ones with my car. Much appreciated!
July 16, 2025
Service manager is courteous
Service manager is courteous. Car service was as described and completed on time.
July 4, 2025
John at the Duncraig store was so…
John at the Duncraig store was so helpful at suggesting the best tyres for my car at the best price. He was very knowledgeable and helpful. Great experience overall.
July 2, 2025
Good service and have had no problems…
Good service and have had no problems with any work done on our car.
June 25, 2025
Justin and his staff are always…
Justin and his staff are always available and willing to assist.
June 13, 2025
Great service
May 28, 2025
Great work
I found the staff carried out the work on time and were most helpful. Have already referred a friend to them.
Would go back for sure
thank you.
May 13, 2025
Great Service
Explained the issue with my vehicle, was transparent about it. Friendly and professional. And turn around time to get my car back, nice and quick :) thanks for the good service.
May 26, 2025
Customer focussed? Absolutely
Customer focussed. Not high and mighty but human and with empathy without being condescending. Always try hard to get the lowest quote or price match. Phone advisor was top notch. A real asset to your company. Whatever you’re paying him double it because you will lose him to competition with those superb customer skills. Justin at Duncraig and his team deliver quality work and are patient with older customers asking questions.
May 24, 2025
Quick friendly and good service
May 17, 2025
Customer service - great
Prebooking enquiry was great
Customer Service on arrival was very good
May 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.