mycar Tyre & Auto - East Maitland Reviews 

158
TrustScore 5 out of 5

4.8

Greenhills Shopping Centre, 3 Molly Morgan Dr, 2323 East Maitland, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There was parking to drop off and pick up the vehicle. They performed the service and let us know and called if something was found during the service that required future or immediate attention that... See more

Rated 3 out of 5 stars

Took my car in at 8am and went to pick it up at 10am. They tried to put my new tyres on the front instead of the rear - even though I specifically needed my rear ones replaced - not realising that m... See more

Rated 5 out of 5 stars

New store looks great, very helpful staff and they booked me in for a service and new rear brakes at short notice, did my car first up and didn’t take long to complete, they used top quality oil and... See more

Rated 5 out of 5 stars

I wanted to give the new Mycar at Greenhills a chance for an urgent issue, just before Xmas. Had an average experience with the previous business. Well, great service and price. Even got a phone call... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - East Maitland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Greenhills Shopping Centre, 3 Molly Morgan Dr, 2323, East Maitland, NSW, Australia

  • 131328

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(158)

32,307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

✅✅✅✅✅

John and the team were so friendly and supportive in helping me with my car, very professional, great communication and very trusting knowing I was not gonna get ripped off like other places I’ve been too in the past.
Won’t go anywhere else and will definitely recommend to everyone
🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Got treat like a clueless female and…

Got treat like a clueless female and told I needed to wait 3 to 4 hours to have two tyres changed.

July 3, 2025
mycar Tyre & Auto - East Maitland logo

Reply from mycar Tyre & Auto - East Maitland

Hi Tahn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Booking for 2 new tyres

I booked my car in for 2 new tyres. I forgot to attend my appointment at the allocated time. I rang to reschedule, thinking I’d have to wait till the following week but the staff organised it for later on, the same day! Tyres were done within timeframe promised. Staff were wonderful. Fantastic customer service! I got my Flybuys too! I’ll be back!

June 11, 2025
Rated 5 out of 5 stars

Great experience

The staff member that served me was lovely, he managed to squeeze me in on short notice. He was very pleasant to deal with, I'll definitely be returning.

June 28, 2025
Rated 5 out of 5 stars

Cameron A Star

From start to the finish Cameron was professional and knowledgeable. Excellent, decent, quick service. Thank you

May 26, 2025
Rated 5 out of 5 stars

They fixed my car thoroughly they kept…

They fixed my car thoroughly they kept in touch I knew what was going on they gave me a quote and stuck to it. I needed a new pipe in petrol tank they worked tirelessly to get it done and they didn’t disappoint me at geenhills mycar I would highly recommend them highly.

May 15, 2025
Rated 4 out of 5 stars

I took my pathfinder to replace the CV drive shaft

I took my pathfinder to replace the front right CV drive shaft.
Work done as agreed upon, great price and warranty.
Excellent customer service leading up to the booking.

When I got my car back, i noticed the check engine light on the drive back. I took it back to them and the scanned it and it came back with a transmission fault. I was told to get it checked by someone else as they didn't touch the transmission. Eventually I got it scanned from somewhere else and it fault could be cleared up. Hasn't come back yet. Maybe their tech should have tried clearing up the error first, rather than just going to reception straight up and diagnosing the fault which didn't even exist.

Overall experience was good, I may go to them again and also recommend them to others. Its just the inconvenience of going back to them due to some tech's carelessness, due to which I'm giving them a 4 star rating

May 12, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look