I pulled into a parking lot on Royal Street just moments after my engine let out a loud knocking sound and a stong burning smell. By pure luck, the mycar workshop was directly across the road. The m... See more
Location
Switch location52-62 Lord Street, Corner of Royal Street, 6004 East Perth, WA, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rescheduled service 2 weeks prior, arrived and was not in the system. The staff member at the counter was good enough to schedule me in. Normally, when you take the car for service, its generally v... See more
This is definitely the right place for all car and trye related best service. Perfect from the start to finish. Honest, full of integrity and one of the best client-centered professional teams compa... See more
Huge thanks to Garret and mechanics at My Car East Perth! They went “above and beyond” to fix the power steering on my car - arranging a refurb of parts rather than ordering new from Korea which w... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - East Perth
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
52-62 Lord Street, Corner of Royal Street, 6004, East Perth, WA, Australia
- (08) 6330 7425
4.3
Excellent
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They got job properly done first time…
They got job properly done first time without a fuss
February 12, 2026
Responsive & Helpful
Divan was helpful and acted very promptly in organising for my punctured car tyre to be repaired.
February 5, 2026
Service Quality
Easy to book in, service was completed by agreed time and car was returned in spotless condition.
January 23, 2026
Fuel Pump Replacement
My car's fuel pump stopped working. MYCAR diagnosed the problem and replaced the pump expeditiously. They were very professional in their communication with me and the car has run perfectly since.
January 16, 2026
Great service
January 15, 2026
Pleasant and quick
One phone call at 3.30 to see if they could do the job. The guy said “yes”. Went straight there and the job was completed 20 mins later. Can’t get much better than that! Pleasant service as well.
December 30, 2025
I’ve been before and was impressed with…
I’ve been before and was impressed with the friendly helpful staff and the work was carried out quickly and efficiently.
December 22, 2025
Misleading and Exaggerated
Went in to fix a tyre with a nail and was told all four tyres needed replacing, which was clearly an exaggeration. Took the car to another shop and the tyre was repaired without issue. Felt misleading and untrustworthy. Would not recommend.
December 20, 2025
Unprompted review
The service was done quick and…
The service was done quick and professional.
I would recommend Mycar Tyre & Auto East Perth to everyone.
December 18, 2025
Staff were amazing
Staff were amazing. I was able to get my tyre repaired without a booking. Very efficient, helpful and friendly
December 11, 2025
Easy booking process and friendly…
Easy booking process and friendly staff,
Job well done
December 9, 2025
Diagnosed faulty alternator
Diagnosed faulty alternator (ripple wave) and replaced it, which then fixed the fuel usage gauge.
Great job!
Thank you
George
PS I can't attached a picture of a fuel gauge now working correctly
December 5, 2025
Great bunch of mechanics
Great bunch of mechanics. Very thorough and the job was done spot on time. Good man at the front desk too. I just couldn't understand a word of what the mechanic was saying about the car as he had a strong accent. They must try and speak more clearly to older drivers (I'm 76; not deaf or stupid but don't understand the jargon).
December 1, 2025
Hassle free. But offer new tyres -only half worn!
Gentleman let me drop my car keys with him early (office not yet open). However again they recommended I change tyres not yet down to wear markers - the same tyres they recommended changing 40,000km ago! Otherwise, hassle-free experience.
November 21, 2025
Overpriced, Careless and Rude
The tone the mechanic was speaking to me in was rude and disrespectful. In addition, the quote I was given was 50% more than another mechanic i called. When I went to take the car and go to the other mechanic my steering mechan8sm was fully deconstructed and I had to wait for it to be put back together. I also had a dent in the car that wasn't there prior.
November 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Scam, charging for work not done
Terrible, absolute crooks.
Charged for work not done then tried to slug me thousands of dollars more.
Took car in for air conditioner work. They charged $1400 to replace air conditioner fan. When problems persisted they then said the whole air conditioning unit would have to be replaced, costing $5000 more.
Took it for a second opinion and we discovered the fan had not been replaced at all. Mycar admitted they had not done the work they had charged us for, then claimed it wasn't their fault because a subcontractor did it. Glad i didn't trust them and went somewhere else.
Had been a long time customer but never again.
September 18, 2025
Unprompted review
Reply from mycar Tyre & Auto - East Perth
Hi Marcus,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.