mycar Tyre & Auto - East Perth Reviews 

406
TrustScore 4.5 out of 5

4.3

52-62 Lord Street, Corner of Royal Street, 6004 East Perth, WA, AU


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Rated 5 out of 5 stars

I pulled into a parking lot on Royal Street just moments after my engine let out a loud knocking sound and a stong burning smell. By pure luck, the mycar workshop was directly across the road. The m... See more

Rated 3 out of 5 stars

Rescheduled service 2 weeks prior, arrived and was not in the system. The staff member at the counter was good enough to schedule me in. Normally, when you take the car for service, its generally v... See more

Rated 5 out of 5 stars

This is definitely the right place for all car and trye related best service. Perfect from the start to finish. Honest, full of integrity and one of the best client-centered professional teams compa... See more

Rated 5 out of 5 stars

Huge thanks to Garret and mechanics at My Car East Perth! They went “above and beyond” to fix the power steering on my car - arranging a refurb of parts rather than ordering new from Korea which w... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - East Perth

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 52-62 Lord Street, Corner of Royal Street, 6004, East Perth, WA, Australia

  • (08) 6330 7425

4.3

Excellent

TrustScore 4.5 out of 5

406 reviews

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4.3

All reviews

(406)

32,234 reviews in the last 12 months

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Rated 5 out of 5 stars

Car service

Was easy to organise, local business and way cheaper than my dealers set price service. I had no issues. Very happy to find a good place walking distance from my home. Saved $42 on getting Uber's.

December 7, 2024
Rated 4 out of 5 stars

Happy customer

Easy access; friendly and efficient reception staff; service on my BYD completed quickly - faster than original estimate.

December 3, 2024
Rated 1 out of 5 stars

East Perth Centre

East Perth Centre. Experience of purchase/fitting new tyre $120.00 was EXCELLENT. However 2,5 months later the tyre is flat and it is not safe to drive my car. The call centre advised me to tow the car to them at my cost (hundreds of $) to assess the problem. And somehow to coordinate the towing with an appointment with MyCar. Really disappointed. 😞

December 2, 2024
Unprompted review
mycar Tyre & Auto - East Perth logo

Reply from mycar Tyre & Auto - East Perth

Hi Maria​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellent Service

Helpful, and quick. And they don't quibble about warranty work. I have had 5 punctures in 4 years and one set of completely new low noise tyres. Each time I keep going back for good advice and excellent service.

November 11, 2024
Rated 5 out of 5 stars

A job well done.

I made an online appointment to have a tyre replaced between 9:30 and 11:00 the following day. When I arrived the paperwork was on the desk and the serviceman was familiar with my name and the work to be done. I was contacted by text at 10:45 to advuxe the work was done. Streamlined, efficient service. You can't ask for anything else.

November 15, 2024
Rated 3 out of 5 stars

Tyres were good and they matched the…

Tyres were good and they matched the price . It took a 30 minute call to do so though . I nearly gave up . Also greasy fingerprints on car panels after tyre fitted and crucially battery warning was on as they must have had the aircon or something left on whilst doing the work

November 9, 2024
Rated 4 out of 5 stars

Great! but could be better

I really appreciate the kindness and patience of the whole team here. Fantastic customer service. I will remain a regular. Sadly, wasn’t 10/10 this time like my last service hence 4/5 stars. I picked up my vehicle as COB. As I was driving home from the shop I noticed that the right indicator wasn’t functioning properly. This was within seconds of leaving after a mechanic did the test drive. I did call the team to find out what happened during the service and left a message. Unfortunately never received a call back or my invoice. I left it as I know it’s a busy time of year which is totally reasonable. I ended up going to Ultra Tune in Highgate to fix the problem who I also recommend for those in the area. May have been a coincidence that a burst headlight bulb wasn’t noticed.

October 29, 2024

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