mycar Tyre & Auto - Edmondson Park Reviews 

335
TrustScore 4.5 out of 5

4.6

Ed.Square Shopping Centre, 52 Soldiers Parade, 2174 Edmondson Park, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I'm very particular with my Mercedes. I have been talking it to my car for a few years and I wouldn't trust anyone else now. The work is great and the team are always courteous and will listen to any... See more

Rated 5 out of 5 stars

Very helpful, pleasant staff. From booking through to dropping my car, and then picking it up, all staff were professional and polite. Wonderful customer service. Thank you very much.

Rated 5 out of 5 stars

My wife recently visited the mycar Ed.Square branch and had a fantastic experience, all thanks to Danny and the crew. She couldn’t stop talking about the excellent customer service they provided. Da... See more

Rated 5 out of 5 stars

Danny has been amazing! I felt so confident in his hands, because he was honest, trustworthy and so knowledgeable. I would highly recommend mycar Ed Square if you want quality service and exceptional... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Edmondson Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ed.Square Shopping Centre, 52 Soldiers Parade, 2174, Edmondson Park, NSW, Australia

  • (02) 9212 8965

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

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4.6

All reviews

(335)

32,260 reviews in the last 12 months

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Rated 3 out of 5 stars

The customer service was not so good

The customer service was not so good, I have seen a lot of change during my car service this time. the way the team is interacting with customers is changed.

June 17, 2025
mycar Tyre & Auto - Edmondson Park logo

Reply from mycar Tyre & Auto - Edmondson Park

Hi Isaac​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Very disappointed with this place

Very disappointed with this place. I had to visit 6–7 times over months for the same issue. From the beginning, they told me the problem was 100% engine mounts — no gearbox issues at all. I had already checked with other mechanics, including a transmission specialist, who confirmed it wasn’t a gearbox problem. They partially fixed the mounts but the vibration continued. Later, they told me it might be the gearbox — completely contradicting their earlier diagnosis. Today, without even checking the car, they told me again it’s the transmission and handed me a printed map to another shop, clearly trying to get rid of me. Waste of time, money, and energy. I chose this place thinking it was professional — but it was the worst mechanic experience I’ve had in Australia. Not recommended at all.

April 29, 2025
Rated 5 out of 5 stars

Deliver what they promise

Deliver what they promise on product, price and service.
AND there's a movie theater in the complex while they complete the work - a text when jobs done. Customer service driven, professional and courteous, recommended.

May 28, 2025
Rated 5 out of 5 stars

Great customer service!

Took my i30 just to get looked at they had it for a few hours and found no issues,they didn’t charge me anything for the time spent on it which I was shocked! Lovely service very polite and helpful so I will be definitely coming back from now on and would definitely recommend to anybody!

May 15, 2025
Unprompted review
Rated 3 out of 5 stars

Manager no where near the services of…

Manager no where near the services of recent manager Danny

May 7, 2025
mycar Tyre & Auto - Edmondson Park logo

Reply from mycar Tyre & Auto - Edmondson Park

Hi Frank,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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