I'm very particular with my Mercedes. I have been talking it to my car for a few years and I wouldn't trust anyone else now. The work is great and the team are always courteous and will listen to any... See more
Location
Switch locationEd.Square Shopping Centre, 52 Soldiers Parade, 2174 Edmondson Park, NSW, AU
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See what reviewers are saying
Very helpful, pleasant staff. From booking through to dropping my car, and then picking it up, all staff were professional and polite. Wonderful customer service. Thank you very much.
My wife recently visited the mycar Ed.Square branch and had a fantastic experience, all thanks to Danny and the crew. She couldn’t stop talking about the excellent customer service they provided. Da... See more
Danny has been amazing! I felt so confident in his hands, because he was honest, trustworthy and so knowledgeable. I would highly recommend mycar Ed Square if you want quality service and exceptional... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Edmondson Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Ed.Square Shopping Centre, 52 Soldiers Parade, 2174, Edmondson Park, NSW, Australia
- (02) 9212 8965
4.6
Excellent
335 reviews
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Great service as always
Great service as always. Identified a safety issue and addressed it immediately. Thanks :)
October 1, 2024
The staff were very helpful
The staff were very helpful. They made the entire process seamless.
September 24, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible experience
Terrible experience
I recently had serviced my Mazda in MyCar Edmondson Park.
Upon delivery the fuel cap was open.
When driving for a few kms on the M5 i can hear a noise coming from the engine.
I had to stop and see whats happening. Could not find anything on that spot.
When I get back home, I did a thorough check and find out that the air filter box was not fitted properly!
Who knows what has been sucked into the engine !!!
I have fixed that myself and then checked what else was wrong. I found that the engine oil visibly seems higher and windscreen washer pan was bone dry.
I had overall good experience using MyCar for servicing my cars, but this time it was not acceptable.
I called the store and requested for a refund, store person advised to bring the car back to the store so they can check, but denied for a refund.
September 17, 2024
Reply from mycar Tyre & Auto - Edmondson Park
Hi AJ,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service
Great customer service , friendly clean office and well explained service report 👍
September 22, 2024
Very supportive staff
Very supportive staff, kept me updated with the job status and carried out the work well before the actual committed time.
September 19, 2024
Danny and team is very friendly and…
Danny and team is very friendly and knowledgeable. The team always helpfull and very fair.
September 9, 2024
Great Experience
Amazing customer service. Friendly and professional. Would definitely recommend.
September 6, 2024
Very helpful and friendly staff
September 4, 2024
I enjoyed the flexibility of booking…
I enjoyed the flexibility of booking online knowing the tyres I wanted were ready reducing the time my car was in the workshop.
August 31, 2024
Danny from the front desk was lovely
Danny from the front desk was lovely. He explained everything to me and broke down the cost of my tyre replacement, which was really appreciated.
Will definitely be coming back!
August 21, 2024
Excellent service at mycar Ed Square
I've been coming into mycar Ed Square for a few years now and I've always had a really great experience.
The guys are always friendly, accommodating and go above and beyond.
Highly recommend mycar at Ed Square.
August 16, 2024
Easy to deal with and no surprises
Easy to deal with and no surprises. This is a professional team that do not match up additional items to extract more money from their customers. They do the job well and tell it like it is.
August 8, 2024
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